September 14, 2009 10:18 ET

CareOne Introduces the Next Step Home Program

A Specialized Patient Education Program With a Focus on Safety and Success at Home

FORT LEE, NJ--(Marketwire - September 14, 2009) - CareOne is proud to announce the launch of Next Step Home, a first of its kind specialized home preparation plan aimed at assisting patients and their families achieve a safe and optimal discharge from the inpatient medical rehabilitation setting to home and community.

Next Step Home is a program embracing the philosophy that discharge planning begins at admission. According to current data from the Centers for Medicare and Medicaid Services, nearly 20% of all Medicare patients discharged from the hospital return within 30 days. Next Step Home is geared towards reducing readmissions to the acute care setting through comprehensive patient and caregiver education during their rehabilitation and recovery.

Next Step Home will be instituted in every CareOne Center to create a seamless healthcare experience for patients.

"We have always approached patient care as a holistic process -- seeing patients through various stages of care and involving a core clinical team of health professionals," said Tim Hodges, Chief Marketing Officer at CareOne. "Next Step Home formalizes that process and creates a uniform system that is in place in every CareOne Center so families can rest assured that care is consistent and they will be equipped to provide the necessary support to loved ones for a safe return home."

Highlights of the Next Step Home Program include:

--  Comprehensive home preparation services for the return home, including
    diagnosis education, patient safety training, and therapy services;
--  Discharge planning classes held routinely for patients and family
    members outlining the primary issues and education they need to be aware of
    for a safe return home;
--  Training patients in a simulated home environment one week prior to
    their discharge to provide "real world" therapy and increase their
    likelihood of success in functioning when returning home;
--  Community re-entry prior to discharge -- trips to supermarkets, banks,
    post office, etc. where therapy occurs in different environments,
    encouraging patients to return to normal life;
--  Seven-day-a-week therapy programs while staying at CareOne to ensure
    no disruption in therapy programs;
--  Pre-discharge home evaluations to ensure that necessary services and
    equipment are arranged specific to each patient's living environment;
--  Discharge Summary Packet highlighting pertinent medical and health
    information and instructions for follow-up care while at home;
--  Access to a CareOne representative via telephone 72 hours after
    discharge to verify that the scheduled services are in place, answer any
    questions, and provide general assistance;
--  Orientation on home-care services as well as an informative Guide to
    Community Resources Directory outlining pertinent services and resources
    patients and their families can access to ensure that supportive care needs
    are met.

"The benefits of Next Step Home go above and beyond what is customary in post acute care facilities in terms of patient education and discharge preparation. Our goal is to ensure that patients and their families understand as much as possible about their medical issues and clinical needs, so that upon their return home there is a thorough knowledge of the follow-up care and services that will be required," said Rick Speas, CareOne's Vice President of Rehabilitation Services.

CareOne's Next Step Home Program will be available at all locations beginning October 2009.

About CareOne

CareOne is New Jersey's largest family-owned and operated senior care provider dedicated to patients and their families at every stage of their recovery. To learn more about CareOne, please visit our web site and Care Location Finder at the CareOne Web Site or speak with someone right now by calling (201) 242-4034.

Contact Information

  • Contact:
    Dave Schemelia
    HealthSTAR Public Relations
    Email Contact