SOURCE: CaseCentral

May 04, 2009 09:51 ET

CaseCentral Introduces First eDiscovery Business Continuity Planning Protocol

Builds on Its Industry-First eDiscovery Disaster Recovery Protocol; Minimizes Client Risk by Ensuring That Core Business Processes and Service to Clients Are Maintained

SAN FRANCISCO, CA--(Marketwire - May 4, 2009) - CaseCentral, the leader in secure, on-demand eDiscovery software for corporate counsel and law firms looking to simplify and take control of eDiscovery, today announced the availability of the first eDiscovery business continuity planning (BCP) protocol. The BCP protocol builds on CaseCentral's enterprise-class eDiscovery disaster recovery protocol, which was the industry's first when implemented in July 2008. CaseCentral's BCP protocol ensures that core business processes are preserved and service to clients is maintained, avoiding a "Ghost Ship" scenario where systems may be up but core business processes fail. CaseCentral has invested in a robust and highly resilient production environment that consistently exceeds 99.99 percent availability.

"CaseCentral's delivery of an integrated eDiscovery platform enables BCP and DR in a way we have not seen before," states Christine Taylor, Analyst for the Taneja Group. "CaseCentral has gone beyond disaster recovery to address the need for maintaining not only data, but key business processes supporting eDiscovery."

End-to-end Business Continuity Planning

CaseCentral has taken a comprehensive path to provide end-to-end business continuity to clients. The marriage of disaster recovery and business continuity planning is a more holistic approach than the traditional technology-only approach and ensures that core business processes are preserved and service to clients is maintained. The business continuity protocol follows a comprehensive business impact analysis which includes: Discovery of all business processes, discovery of vital records, identification of key departments, identification of vendor relationships, contingencies developed for loss of corporate HQ and the ability to service client calls from an alternate location.

Industry-first eDiscovery Disaster Recovery

To safeguard client eDiscovery data and minimize potential downtime and data loss for all clients, CaseCentral has invested in and deployed a fully-operational, secondary datacenter in a separate, seismically-isolated location from its primary, production datacenter. All infrastructure components, including multiple, redundant Internet circuits, servers and more than 500TB of storage, are replicated to ensure survivability in the event of a disaster scenario.

CaseCentral's SAS-70 certified secondary datacenter is designed to ensure 100 percent recovery of all processed and loaded documents and system metadata. CaseCentral understands the value of client data and, accordingly, has subscribed to an aggressive and industry-leading Recovery Point Objective (RPO) for client data of 15 minutes for review work product. CaseCentral also subscribes to an aggressive and industry-leading Recovery Time Objective (RTO) of 90 minutes for client access to CaseCentral applications and systems.

CaseCentral also has comprehensive element management in place, proactively monitoring all components of its infrastructure. In addition, CaseCentral has a fully-staffed Network Operations Center (NOC) that monitors and proactively resolves issues before they impact clients.

In its 15-year history, CaseCentral has served nearly 2,000 corporations and law firms, including 31 of the Fortune 100 and 82 of the American Lawyer 100. While supporting customers throughout the various stages of litigation and eDiscovery, CaseCentral has handled more than 20,000 cases and helped attorneys review and produce more than 1 billion documents.

The fourth release (R4) of the CaseCentral eDiscovery review platform, developed in partnership with CaseCentral's AmLaw 100 and Fortune 100 clients and alliance partners, is the first single and multi-matter eDiscovery review platform to integrate early case assessment, analysis, first-pass review, four corners review and production in a single application. CaseCentral R4 also expands measurable process analytics and includes new features and performance enhancements designed to meet the needs of budget-constrained legal departments facing an expected increase in litigation.

"Litigation and regulatory response are business-critical activities that cannot afford downtime or data loss," said Tom Thimot, president and CEO, CaseCentral. "CaseCentral is unique in simplifying business continuity planning and disaster recovery by providing a unified environment for eDiscovery from early case assessment through review and production."

About CaseCentral

Founded in 1994, CaseCentral is the leader in secure, on-demand eDiscovery software for corporations and law firms to simplify and take control of eDiscovery. CaseCentral enables repeatable, defensible and measurable business processes that significantly reduce eDiscovery risk, cost and time. The CaseCentral eDiscovery review platform integrates early case assessment, processing, analysis, review and production capabilities, enabling customers to succeed with a single matter and seamlessly migrate to multi-matter, multi-party, multi-repository support within the same software platform. CaseCentral pioneered the use of process analytics, providing real-time measurement of review rates, quality rates and costs per document -- by matter, firm or user. CaseCentral has served more than 31 of the Fortune 100 and more than 82 of the AmLaw 100. For more information, call 1.800.714.2727 or visit www.casecentral.com. Read 'Case in Point' at: http://casecentral.typepad.com/case_in_point/.