SOURCE: Casino Enterprise Management Magazine

Casino Enterprise Management Magazine

August 17, 2011 11:00 ET

Casino Enterprise Management Announces 2011 Hospitality Operations Technology (HOT) Award Winners

FARGO, ND--(Marketwire - Aug 17, 2011) - Casino Enterprise Management is proud to announce the winners of its second annual run of the Hospitality Operations Technology Awards, or HOT Awards.

These awards honor six outstanding products. Nominations were divided into six different categories, with one winner selected from each. The categories were: employee productivity and efficiency; revenue generation; guest experience enhancement; self-service products; media and content management; and Internet services. Nominations reflected a range of gaming-hospitality products that make a positive difference in a casino-hotel's operations.

A panel of judges was assembled and tasked with combing nomination materials to decide the winner in each category. These select judges were Bob Ambrose, professor and independent gaming consultant; Dan Garrow, CIO, Oneida Nation Enterprises; Donald Kneisel, vice president of information technology, Resorts Casino Hotel; and Katrina Lane, senior vice president and CTO, Caesars Entertainment.

The winning companies and their products, by category, are:

  • Employee Productivity and Efficiency:
    Bally Technologies
    Service Tracking Manager™ (STM)

  • Revenue Generation:
    Bally Technologies
    Bally Chip Recognition™

  • Guest Experience Enhancement:
    Bally Technologies
    iVIEW Display Manager™ with Elite Bonusing Suite™

  • Self-Service Products:
    VingCard Elsafe
    VingCard Elsafe NFC/Mobile Key Solution

  • Media and Content Management:
    Bally Technologies
    Bally CoolSign®

  • Internet Services:
    DOCOMO interTouch Pte. Ltd.
    FREEDOM Internet

"We are very excited to announce the winners of our second annual award series for the hospitality industry," said Peter Mead, publisher of Casino Enterprise Management. "We had significantly more entries than the first year, which proves that our awards are gaining recognition and that innovation is evident throughout both the gaming and hospitality industries. Our judges had some tough decisions to make, but in the end they chose winners that have contributed greatly to the industry and are worthy of this award."

An article highlighting the winning products will be featured in the October 2011 issue of Casino Enterprise Management.

About Casino Enterprise Management (CEM)
Casino Enterprise Management magazine delivers the most comprehensive need-to-know information in the world of casino management. All operational facets of the casino business are thoroughly covered in each issue. Readers enjoy first-hand reporting from the brightest thought leaders in the worldwide casino gaming industry. CEM puts on several prestigious awards for the gaming industry including Great Women of Gaming, Slot Floor Technology Awards and the Hospitality Operations Technology Awards. The website, www.aceme.org, is the gaming industry's most complete digital doorway into the world of casino management, and includes videos, Internet talk radio shows, blog entries from industry leaders, and much more.

Contact Information

  • CONTACT:
    Amanda Huggett
    Managing Editor
    Casino Enterprise Management
    (701) 293-7775
    Email Contact