SOURCE: CedarCrestone


October 07, 2013 19:30 ET

The CedarCrestone 2013-2014 HR Systems Survey White Paper, 16th Annual Edition Now Available

ALPHARETTA, GA--(Marketwired - Oct 7, 2013) -  The CedarCrestone 2013-2014 HR Systems Survey White Paper, the longest running research source on current trends, directions, and implications for 30+ Human Resources technologies, made its annual debut today at the HR Technology® Conference and is now available for download at This year's results from 1,266 organizations representing over 20 million employees also report today's vendor choices, forecast changes, user experience scores, and comparative costs of major deployment approaches. Of note, the spending outlook for HR technologies remains strong. The three-year forecast shows three areas with over 50% growth: analytics, social, and service delivery technologies.

The HR data provides a benchmark of worldwide adoption and the value achieved from their use for the following application categories:

  • Administrative - focusing primarily on the state of adoption and trends associated with the move to Software as a Service (SaaS) for the core HR management system (HRMS)
  • Service delivery - focusing on the trend towards and importance of employee and manager direct access to services, as well as centrally managed shared service centers
  • Workforce management - focusing on the use of applications such as time and absence management and value achieved from their adoption
  • Talent management - focusing primarily on integrated talent management adoption and levels of integration
  • Social- and mobile-enabled applications - focusing on social and mobile enablement of processes and transaction support, but also including usage of publicly available social media
  • Business intelligence/analytics solutions - focusing on applications and approaches to delivering workforce data to management for improved decision making
  • Emerging technologies - this year, we focus on big data and gamification

Four trends are reported in the Annual Survey results:

  • A continued move from licensed HRMS solutions, run on premise or hosted, to SaaS cloud offerings. The big news, however, in 2013 is that there are now more HRMS replacement initiatives than upgrade initiatives underway! Initiatives frequently include moving to the cloud offering of the vendor currently in use, a change of vendor, as well as a thorough evaluation of the "cloud slate."
  • Strong adoption continues for social, mobile, and analytics solutions and organizations are achieving significant value from this adoption. Mobile-enabled HR processes will almost double by 2014!
  • Integration between talent management solutions and the HRMS is a new holy grail that few are reaching. Unified solutions hold the highest promise of delivering real-time integration at the process level.
  • User satisfaction with vendor solutions is the new battleground. Vendors with the newest products garner the highest scores, but respondents who are on the latest release of older products also report higher satisfaction and a much-improved user experience.

Business implications and recommendations for both practitioners and vendors are outlined throughout the report, including the following:

  • Best practices of Top Performing organizations, defined as publicly traded companies with the best financial performance
  • New statistical approach to determine the value of HR technologies
  • Recommendations for investments in HR technologies depending on where your organization is today 

Download the Survey White Paper at for details on implications, recommendations, and key findings.

CedarCrestone offers benchmarking of application usage, staffing metrics, and expenditures by industry, size, global reach, service delivery approach, level of best practice, and other criteria. Contact for more information.

About CedarCrestone
CedarCrestone delivers industry-focused client success by providing consulting, technical, and managed services for the deployment, management, and optimization of next-generation applications and technology.

Note to editors: The findings in the CedarCrestone 2013-2014 HR Systems Survey White Paper can be used verbatim with proper attribution to CedarCrestone.

Editorial resources are also available for further comment on the white paper's findings; please contact CedarCrestone's media contact to schedule an interview.

Contact Information

    Lia Lyford
    Direct: 866.827.3786
    Fax: 678.385.7541
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