SOURCE: Centina Systems, Inc.

November 18, 2008 10:03 ET

Centina Systems NetOmnia™ Selected by Shenandoah Telecommunications to Streamline Operations and Ensure the Highest Level of Customer Satisfaction

Service Provider Deploys Leading Edge Technology to Consolidate Network Operations

RICHARDSON, TX--(Marketwire - November 18, 2008) - Centina Systems, a leading provider of operations support systems, today announced that Shenandoah Telecommunications (Shentel) (NASDAQ: SHEN) has successfully implemented NetOmnia™, a customer-centric service assurance system.

Shentel's Network Operations Center (NOC) and field staff will use NetOmnia™ to monitor and correlate wireless, wireline, broadband, video and IT infrastructure issues and proactively resolve customer problems. With this implementation, Shentel eliminates multiple legacy network management systems used by different departments and consolidate all the operations under NetOmnia™ watch.

Richard Baughman, Director of IT, Shentel, said, "We evaluated many of the OSS products on the market and selected NetOmnia as the product offered many significant benefits and advanced capabilities that better aligned with our business objectives. NetOmnia provided us comprehensive tools we need to understand the customer impact of infrastructure issues in real time. The Web 2.0 architecture provides us with a very flexible and easy to use product that simplifies our configuration and day-to-day operations while allowing us to integrate the application into our other core support systems."

Anand Gonuguntla, CEO for Centina Systems, said, "We are delighted to add Shentel to our growing list of service provider customers. We won Shentel's business because NetOmnia™ is a superior alternative to competing legacy systems. This is a product space that has not seen innovation in over 10 years. We are glad to see that our vision of empowering the NOC with customer-centric network operations systems is being well accepted in the market place."

About Centina Systems, Inc:

Centina Systems, Inc., based in Richardson, TX is a provider of carrier-class customer-centric service assurance system. Centina Systems' NetOmnia ™ helps service providers consolidate multi-vendor, multi-technology network and systems, reduce down time, automate business functions and improve operational efficiency. With NetOmnia, service providers understand the customer impact of infrastructure issues in real time, offer end customers visibility into the services they purchased, improve transparency in customer support thereby reducing service support overhead which leads to a more satisfactory customer experience. For more information visit

About Shenandoah Telecommunications (Shentel)

Shenandoah Telecommunications Company is a holding company that provides a broad range of telecommunications services through its operating subsidiaries. The Company is traded on the NASDAQ Global Select Market under the symbol "SHEN." The Company's operating subsidiaries provide local and long distance telephone, Internet and data services, cable television, wireless voice and data services, alarm monitoring, and telecommunications equipment, along with many other associated solutions in the Mid-Atlantic and Southeastern United States.

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