SOURCE: Centrata

April 13, 2005 10:00 ET

Centrata and Aeritae to Present Twin Cities Service Management Executive Roundtable

Service Management Industry Leaders to Address "IT Service Catalog and Service Level Management: Building the Foundation for the Next-Generation IT Organization"

REDWOOD SHORES, CA and ST. PAUL, MN -- (MARKET WIRE) -- April 13, 2005 -- Centrata, the leading provider of Service Catalog and Service Delivery Management solutions (SDM), and Aeritae Consulting Group, Ltd., its exclusive Minnesota-based partner supporting the complex IT network and infrastructure needs of the Twin Cities' largest companies, today announced details for the upcoming Twin Cities Service Management Executive Roundtable. The event will focus on IT Service Catalogs, Automated Service Delivery and Improved Service Level Management. The event will take place on Tuesday, April 19th, 2005 in Brooklyn Park, Minn.

First in a series to come, this Twin Cities Service Management Executive Roundtable provides a valuable opportunity for attendees to learn about the benefits of implementing a service catalog and how to increase the value that IT brings to the business. The catalog's critical impact on customer-centric processes and service quality will also be discussed. In addition, the event serves as a networking forum for Twin Cities service management executives to exchange best practices. Presenters will provide real-world customer case studies illustrating the pursuit of a service catalog and return on investment achieved.

WHO:      John Beacham, Service Management Leader, Aeritae Consulting, Ltd.
          Boris Pevzner, Founder and Chief Strategy Officer, Centrata
          Thomas Soares, Senior Architect, Centrata
          Dr. Steve Huchendorf, Carlson School of Management, University of
          Minnesota
          Dan Huberty, Office of the CIO, Carlson Companies
WHAT:     Twin Cities Service Management Executive Roundtable -
          "IT Service Catalog: Building the Foundation for the Next-
          Generation IT Organization"
WHEN:     Tuesday, April 19, 2005 at 2:00pm - 7:00pm CT
WHERE:    Edinburgh USA Country Club - Event and Conference Center
          8700 Edinbrook Crossing Brooklyn Park, Minn. 55443
For more information about this event, please contact Centrata at 866-900-2687 or email the Aeritae Consulting Group at ExecutiveRoundtable@aeritae.com.

About Centrata, Inc.

Founded in 2001, Centrata is the leading provider of IT service catalog and service delivery management solutions for the Fortune 1000. Centrata helps transform IT into a service-oriented organization and maximize the value it delivers to the business. Built around an actionable service catalog, Centrata's solutions are specially designed to handle the complexity and high rate of change of today's Fortune 1000 IT environments. With Centrata, IT services become standardized, reliable, cost-effective and predictable. More information about the company can be found at www.centrata.com.

About Aeritae Consulting Group, Ltd.

Founded in 2000, Aeritae Consulting Group, Ltd. is one of the region's premier, most recognized IT consultancy in the areas of IT Service Management, performance engineering, architecture and program/project management. Aeritae creates value for clients by understanding their business needs, transferring wisdom and knowledge, delivering innovation, and producing results in the shortest time possible. More information about the company can be found at www.aeritae.com.

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