SOURCE: Vocalocity

March 19, 2008 09:30 ET

Cephos Uncovers Truth About Phone Systems

Superior Service From Vocalocity Proves Not All Solutions Are Equal

ATLANTA, GA--(Marketwire - March 19, 2008) - Plagued by poor voice quality and the inability to expand or connect offices in three states, Cephos Corp. was in search of a new phone system that could easily and cost effectively handle its growing needs. The developer of MRI-based deception detection services determined Vocalocity, the leading provider of hosted VoIP services to micro enterprises -- offices of less than 20 employees -- could best address its voice communication requirements.

"A consumer-oriented VoIP service proved to be unreliable and unsuited for Cephos while on-premise PBX systems were too expensive and required additional technical resources that simply weren't available or affordable," said Dr. Steven Laken, founder and CEO of Cephos.

With offices in the Boston, Philadelphia and Washington, DC areas, Cephos sought a feature-rich and cost-effective phone system that was linked through a single main phone number yet was as easy to set up and administer as e-mail. After examining several hosted options, Cephos found Vocalocity provided a total package that was superior to competing services. Vocalocity offered self-configuring VoIP phones and online setup that enabled Cephos to begin using its new phone system in minutes, not hours or days. The Vocalocity solution also presented Cephos with a number of key productivity tools including call forwarding and follow-me features as well as the ability to receive voice mails as e-mail attachments ensuring that important calls and messages are never missed.

"Vocalocity's staff is easy to work with, there are no contracts to sign and our satisfaction is guaranteed," said Laken. "Call quality and service are exceptional and we can easily add extensions and additional direct-dial numbers as we grow. This is a huge improvement over our previous phone system."

Vocalocity's hosted solution provides a trouble-free and straightforward approach to addressing what is often a complicated process. Micro enterprises that purchase the Vocalocity solution instantly improve the efficiency of their business and their employees while realizing a monthly cost savings of up to 80 percent over traditional phone service with flat rate pricing and no hidden costs.

"We continue to prove that even the smallest businesses can take advantage of a phone service that has the same features and benefits enjoyed by a Fortune 500 company -- yet at a fraction of the price," said Phil Hill, President, Vocalocity. "Our hosted system takes the pain out of installing an on-premise solution and requires no capital expenditure for equipment beyond the cost of the phones allowing a business to be up and running for an average cost of $150 per employee compared to $400 to $500 per employee for an on-premise phone system."

About Vocalocity

Vocalocity, founded in 2003, is the leading provider of Voice over Internet Protocol (VoIP) communication services to micro enterprises -- companies with fewer than 20 employees. Vocalocity's core offering, VocalocityPBX, is a hosted service providing customers with the quality and reliability of traditional PBX phone systems, with more features, flexibility and cost savings. For more information about Vocalocity, please visit or call 678.528.9000.

Contact Information

  • For More Information
    Paul Rubin
    Carabiner Communications for Vocalocity
    Phone: (678) 417-9479
    E-mail: Email Contact