SOURCE: Ceridian


July 15, 2015 13:05 ET

Ceridian Shows First Life Events Messaging Engine in LifeWorks Employee Assistance & Wellness Offering at Company's Annual Customer Forum, INSIGHTS 2015

Events-based Messaging Delivers Employees Relevant Information & Resources as They Experience Important Life Events

LAS VEGAS, NV--(Marketwired - July 15, 2015) - INSIGHTS -- Ceridian announces it is showing a first-to-market North American Life Events Messaging Engine available exclusively through its LifeWorks Employee Assistance Service at the company's annual customer forum, INSIGHTS 2015, July 14 - 17 in Las Vegas, Nevada. Touching the lives of 35 million employees and their families, LifeWorks is a comprehensive EAP, Work-Life and Wellness program. The Life Events Messaging Engine provides additional support to employees experiencing important life changes delivering targeted information and resources as these events occur.

The Life Events Messaging Engine delivers messages offering immediate support for a range of life events. The messages are triggered when an employee, manager or administrator updates the employee's record within the employer's HR system. Event-based messaging can be sent in response to local disasters or traumatic events, as well as to support annual benefits enrollment and employer health promotion campaigns.

LifeWorks provides online tools and resources to address personal and work-related issues. In correlation with the Life Events Messaging Engine, the portal also has a new "Life Changes" resource page that streamlines access to information and support for 11 key life transitions, including starting a job, becoming a manager, having a baby, moving and planning for retirement.

"The Life Events Messaging Engine makes it possible to send information about EAP services precisely to those who need help, at the time when they need it most. It's a solution to a challenge EAP has faced since its inception - how to deliver to employees the support available to them, so the organization gets the full value of the benefit," says Mary Jo Davis, vice president of product management, Ceridian LifeWorks. "These timely, targeted messages give employees the necessary and relevant information to assist in the life event, with the option to connect with a LifeWorks professional quickly and easily."

"It's important to engage the workforce that now spans multiple generations in LifeWorks programs and services," adds Davis. "With this offering, we're reaching more people with timely information and expertise, helping organizations and their employees truly reap the benefits of employee assistance programs and services."

For information about the LifeWorks Life Events Messaging Engine, please visit

About Ceridian LifeWorks
The LifeWorks service is a comprehensive EAP, Work-Life, and Wellness program that helps organizations improve employee health and wellness, increase employee engagement, and improve productivity. LifeWorks provides employees and family members with access to telephonic, in person and online services to address personal and work related issues. Employers realize returns in reduced absenteeism, increased productivity, lower turnover, and reduced health care costs.

About Ceridian
Ceridian is a global human capital management technology company serving over 25 million users in more than 50 countries. Our offering includes the award winning, cloud-based Dayforce HCM, Global Solutions, Small Business Payroll, and LifeWorks Employee Assistance and Wellness programs. Ceridian. Makes Work Life Better. For more information about Ceridian solutions call 1.800.729.7655 or visit

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