SOURCE: SmartRoam


October 11, 2011 08:00 ET

ChatTime Releases Data Showing International Calling App Growth and Customer Trends

MIAMI, FL--(Marketwire - Oct 11, 2011) - With the growth of smartphones, low-cost international calling apps are increasing in popularity, but mobile customers are making it clear they don't want to be tethered to a Wi-Fi hotspot in order to make calls. ChatTime, the iPhone app providing affordable and easy international calls, doesn't require Wi-Fi; instead, it uses cell phone networks to place calls. Today, ChatTime presents data showing their global network of customers touches 99.5 percent of countries worldwide.

On average, ChatTime downloads have increased 42 percent month to month since January 2011; along with continued five star ratings from users and the new 2.1 upgrade providing iOS 5 compatibility for the iPhone, ChatTime is poised for continued expansion.

"The popularity of international calling apps is on the rise, and ChatTime continues to offer the clearest calls, the easiest interface and the freedom to call from anywhere to anyone," said Doug Simpson, co-founder of ChatTime. "Until now, requiring Wi-Fi has restricted consumers from making international calls as frequently as they may wish. ChatTime removes all the barriers to low-cost international calling, and our customer data shows this increases call frequency and user loyalty."

ChatTime data, collected from actual customer usage, shows increased frequency of use and a totally global and truly mobile customer network:

  • International calling is becoming as impulsive and frequent as local calling:
    • The average call duration is just under six minutes
    • Users call an average of 114 minutes per month
    • 45 percent of users make more than two calls per day
  • Consumers around the globe depend on calling apps for affordable international calls:
    • 99.5 percent of countries and territories have registered ChatTime users
    • The top countries, respectively, called from North America include:
      • Dominican Republic; South Korea; China; Philippines; Thailand; Saudi Arabia; India; United Kingdom; Jamaica; Colombia; Kuwait; Israel; Australia; United Arab Emirates; Ghana
  • Users validate ChatTime as their international calling app of choice:
    • ChatTime is consistently listed in the top 10 social networking apps for daily revenue
    • 90 percent of reviewers give a 4 or 5 star rating on app stores around the world
    • 88 countries have listed ChatTime in the Top 100 downloaded Social Networking apps

"I live in the USA and use this app to call Argentina on a regular basis (almost daily). I've never had connection problems and the calls are always crystal clear!" said an actual ChatTime user in their review on the App Store. "Bar none the best app I have! Oh and the rates for calling are incredibly low! I can't say enough good things about this application!"

About SmartRoam Pte Ltd.
SmartRoam was founded in 2008. SmartRoam's flagship product, ChatTime, is the leading low-cost international calling service for the iPhone. ChatTime customers benefit from solutions that are easy, affordable and deliver carrier grade quality without the limitations of Wi-Fi or 3G data. The ChatTime conversation continues on Facebook and Twitter.

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