SOURCE: Chordiant Software

May 11, 2005 05:00 ET

Chordiant Hosts Executive Customer Advisory Board

Chordiant Customers to Meet, Debate the Advantages of Business Process Applications and Leverage Shared Experiences

CUPERTINO, CA -- (MARKET WIRE) -- May 11, 2005 -- Chordiant Software, Inc. (NASDAQ: CHRD), a solutions leader in automating and managing operational marketing processes for leading service-driven organizations, today announced the company will be hosting their regularly-scheduled Executive Customer Advisory Board (ECAB) meeting in London on 12th May 2005.

The ECAB meeting is specifically designed for invited executives from leading customers, and provides them with an opportunity to provide their feedback and perspectives with respect to Chordiant's business strategy and longer term product directions. It also provides an invaluable opportunity to "network" with their peers in similar organizations.

"The ECAB meeting is an excellent forum for our customers to provide feedback to the Chordiant management team, including 'real world' perspectives on using our business process-driven applications. This meeting provides valuable input to some of our longer term product directions," said Stephen Kelly, Chief Executive Officer of Chordiant. "The meeting also allows our customers to share experiences using Chordiant Solutions and to gain insight into our future directions."

About Chordiant Software, Inc.

Chordiant (NASDAQ: CHRD) solutions automate and manage operational business processes for leading service-driven global organizations in retail finance, telecommunications and consumer direct industries. Chordiant orchestrates the unique processes of an organization from the point of customer interaction, through the front and back offices to multiple transactional systems, corporate applications and data stores. Our solutions integrate existing infrastructure to orchestrate the assembly, enhancement and delivery of optimal role based business processes to the appropriate channels. Business value is realized through improved employee productivity, savings in operational costs, and increased business adaptability. Headquartered in Cupertino, California, Chordiant maintains offices in Boston, MA; Mahwah, NJ; Manchester, NH; New York City; London; Paris; Amsterdam; and Munich.

Safe Harbor

This news release includes "forward-looking statements" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. Forward-looking statements in this release are generally identified by words, such as "believes," "anticipates," "plans," "expects," "will," "would," "guidance," "projects" and similar expressions which are intended to identify forward-looking statements. There are a number of important factors that could cause the results of Chordiant to differ materially from those indicated by these forward-looking statements, including, among others, potential difficulties in the assimilation of operations, strategies, technologies, personnel and products of acquired companies and technologies, the impact of perceived or actual weakening of economic conditions on customers' and prospective customers' spending on Chordiant software and services; quarterly fluctuations in Chordiant's revenues or other operating results; failure by Chordiant to meet financial expectations of analysts and investors, including failure resulting from significant reductions in demand from earlier anticipated levels; risks related to market acceptance of Chordiant's products; customization and deployment delays or errors associated with Chordiant products; impact of long sales and implementation cycles for certain Chordiant products; reliance by Chordiant on a limited number of customers for a majority of its revenues; Chordiant's need to retain and enhance business relationships with systems integrators and other parties; Chordiant's use in its products of third-party software; activities by Chordiant and others regarding protection of intellectual property; and competitors' release of competitive products and other actions. Further information on potential factors that could affect the financial results of Chordiant are included in risks detailed from time to time in Chordiant's Securities and Exchange Commission filings, including without limitation Chordiant's Transition Report on Form 10-K/T and Quarterly Reports filed on Form 10-Q. These filings are available on a Web site maintained by the Securities and Exchange Commission at http://www.sec.gov. Chordiant does not undertake an obligation to update forward-looking or other statements in this release.

Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.

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