SOURCE: Chordiant Software, Inc.

April 19, 2005 08:00 ET

Chordiant to Showcase Financial Services Solutions at IBM 2005 Global Financial Services Forum

Conferences in Monaco to Run Concurrently From April 18-22, 2005

LONDON -- (MARKET WIRE) -- April 19, 2005 -- Chordiant Software, Inc. (NASDAQ: CHRDE) today announced that it will be showcasing its solutions for retail banking and insurance at the IBM 2005 Global Insurance Executive Conference and the Global Financial Services Forum. The two events will be run in an overlapping format from the 18th to the 22nd of April and are focused on decision-makers and senior level executives in insurance, banking and financial markets.

The overall theme for this year's events is "Building an Edge: Strategies for Financial Services Leadership." The conference will aim to understand how financial services firms can regain the growth path in an increasingly improving global economic environment. It will explore the strategies of proven leaders from around the world and across different lines of business.

Chordiant, a sponsor of the event, will be showcasing their industry-leading solutions for the retail banking and insurance sectors. These include Active Decision Management, which offers unprecedented analytical, decisioning and monitoring capabilities for retail banks and the Chordiant Decision Management Suite, which enables insurers to make better decisions related to claims profiling, risk assessment, defining targets for marketing offers, next best actions for policyholders and resource utilization. Other solutions to be showcased include The Chordiant Teller Solution, a fully functional, browser-based teller application driven by the Chordiant Enterprise Platform, a transactional business process management system, which optimizes sales and retention opportunities to support revenue and customer satisfaction goals.

"The IBM conference is an important event in Europe for Chordiant as it underlines our commitment to work closely with the financial services industry and provide market-leading solutions," said Stephen Kelly, Chief Executive Officer. "The key challenge for the financial services sector is to sustain profitability and gain competitive advantage. Many organisations are now looking to leverage technology to increase operating efficiency and business agility."

Chordiant provides enterprise solutions that orchestrate the operational business processes of retail banks to integrate core systems, product lines and communications channels. For the insurance sector, Chordiant delivers configurable solutions that automate business processes and rules to significantly reduce operating costs and improve performance in critical business areas such as new business initiation, policyholder servicing, claims management and enterprise marketing.

About Chordiant Software, Inc.

Chordiant (NASDAQ: CHRDE) automates the end-to-end operational business processes that enable the business from the back-office systems, existing applications and processes through to the communications with customers.

Chordiant Solutions combine powerful business process management technology with your business processes for multi-channel applications in marketing, decision management, the contact center, and retail channels, including self-service. The solutions provide end-to-end, process-driven applications, encompassing a single view of the customer, delivered through a role-based desktop. The solutions integrate with existing systems and data thereby leveraging current assets. Chordiant Services enable rapid and successful implementations by reducing risk, increasing return on assets and lowering total cost of ownership.

Headquartered in Cupertino, California, Chordiant maintains offices in Boston; Mahwah, N.J.; Manchester, N.H.; New York City; London; Paris; Amsterdam; and Munich.

Safe Harbor

This news release includes "forward-looking statements" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. Forward-looking statements in this release are generally identified by words, such as "believes," "anticipates," "plans," "expects," "will," "would," "guidance," "projects" and similar expressions which are intended to identify forward-looking statements. There are a number of important factors that could cause the results of Chordiant to differ materially from those indicated by these forward-looking statements, including, among others, potential difficulties in the assimilation of operations, strategies, technologies, personnel and products of acquired companies and technologies, the impact of perceived or actual weakening of economic conditions on customers' and prospective customers' spending on Chordiant software and services; quarterly fluctuations in Chordiant's revenues or other operating results; failure by Chordiant to meet financial expectations of analysts and investors, including failure resulting from significant reductions in demand from earlier anticipated levels; risks related to market acceptance of Chordiant's products; customization and deployment delays or errors associated with Chordiant products; impact of long sales and implementation cycles for certain Chordiant products; reliance by Chordiant on a limited number of customers for a majority of its revenues; Chordiant's need to retain and enhance business relationships with systems integrators and other parties; Chordiant's use in its products of third-party software; activities by Chordiant and others regarding protection of intellectual property; and competitors' release of competitive products and other actions. Further information on potential factors that could affect the financial results of Chordiant are included in risks detailed from time to time in Chordiant's Securities and Exchange Commission filings, including without limitation Chordiant's Transition Report on Form 10-K/T, as amended, and Quarterly Reports filed on Form 10-Q. These filings are available on a Web site maintained by the Securities and Exchange Commission at http://www.sec.gov. Chordiant does not undertake an obligation to update forward-looking or other statements in this release.

Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.

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