SOURCE: Chordiant Software

May 20, 2005 08:00 ET

Chordiant to Team With IBM to Demonstrate Business Process-Driven Insurance Applications at ACORD/LOMA Conference

CUPERTINO, CA -- (MARKET WIRE) -- May 20, 2005 -- Chordiant Software, Inc. (NASDAQ: CHRD), the solutions leader in automating and managing operational business processes for leading service-driven organizations, today announced it will demonstrate its process-driven application set for the insurance industry at the upcoming ACORD / LOMA Insurance Systems Forum to be held May 22 - 24, 2005 at the Walt Disney World Dolphin Hotel in Orlando, Florida.

The ACORD / LOMA Insurance Systems Forum will deliver strategies for business growth that keep today's challenges in mind. Attendees at this year's forum will include C-Level Executives (CEOs, CIOs, CTOs, CFOs, COOs, etc.), Senior Management in Business and Technology, Line-of-Business Executives and Managers and IT and Business staff.

Chordiant, exhibiting in Booth #324 as well as in the IBM Insurance Solutions Center, will be demonstrating insurance-specific business process-driven applications that enable insurers to successfully automate and streamline policyholder servicing, claims handling and new business processes. In addition, Chordiant will be showing how their new Decision Management Suite of applications can improve business decisions and results through the real-time application of powerful predictive analytics to everyday interactions with policyholders and new prospects. Providing actionable insights can help insurers improve risk assessments, correlation of risk to price, fraud detection and marketing offer relevance.

Driven by powerful predictive analytics and a robust Business Process Management (BPMS) platform, Chordiant Solutions for the Insurance industry are empowering some of the largest carriers in the word to deliver more profitable books of business and reduce loss ratios while increasing business agility.

As part of the IBM Insurance Solution Center, Chordiant will be showing how these powerful applications fit into the overall IBM infrastructure which is a staple in many of the world's largest insurers. Chordiant has been recognized as one of the first BPM-driven application providers to validate on IBM's Enterprise Workload Manager (EWLM) solution set.

"Chordiant has clearly demonstrated how virtualization technologies such as Enterprise Workload Manager can lower application deployment costs, improve application scaling, and optimize server resources," said Kevin Leahy, IBM Director of Virtualization Solutions. "Chordiant has shown that by shortening testing and tuning time, application time-to-value is dramatically improved; and by using business policies with EWLM, IT is much more aligned with customers' business priorities."

About Chordiant Software, Inc.

Chordiant (NASDAQ: CHRD) solutions automate and manage operational business processes for leading service-driven global organizations in retail finance, telecommunications and consumer direct industries. Chordiant orchestrates the unique processes of an organization from the point of customer interaction, through the front and back offices to multiple transactional systems, corporate applications and data stores. Our solutions integrate existing infrastructure to orchestrate the assembly, enhancement and delivery of optimal role based business processes to the appropriate channels. Business value is realized through improved employee productivity, savings in operational costs, and increased business adaptability. Headquartered in Cupertino, California, Chordiant maintains offices in Boston, MA; Mahwah, NJ.; Manchester, NH.; New York City; London; Paris; Amsterdam; and Munich.

Safe Harbor

This news release includes "forward-looking statements" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. Forward-looking statements in this release are generally identified by words, such as "believes," "anticipates," "plans," "expects," "will," "would," "guidance," "projects" and similar expressions which are intended to identify forward-looking statements. There are a number of important factors that could cause the results of Chordiant to differ materially from those indicated by these forward-looking statements, including, among others, potential difficulties in the assimilation of operations, strategies, technologies, personnel and products of acquired companies and technologies, the impact of perceived or actual weakening of economic conditions on customers' and prospective customers' spending on Chordiant software and services; quarterly fluctuations in Chordiant's revenues or other operating results; failure by Chordiant to meet financial expectations of analysts and investors, including failure resulting from significant reductions in demand from earlier anticipated levels; risks related to market acceptance of Chordiant's products; customization and deployment delays or errors associated with Chordiant products; impact of long sales and implementation cycles for certain Chordiant products; reliance by Chordiant on a limited number of customers for a majority of its revenues; Chordiant's need to retain and enhance business relationships with systems integrators and other parties; Chordiant's use in its products of third-party software; activities by Chordiant and others regarding protection of intellectual property; and competitors' release of competitive products and other actions. Further information on potential factors that could affect the financial results of Chordiant are included in risks detailed from time to time in Chordiant's Securities and Exchange Commission filings, including without limitation Chordiant's Transition Report on Form 10-K/T and Quarterly Reports filed on Form 10-Q. These filings are available on a Web site maintained by the Securities and Exchange Commission at http://www.sec.gov. Chordiant does not undertake an obligation to update forward-looking or other statements in this release.

Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.

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