SOURCE: Cicero Inc.

Cicero Inc.

October 08, 2013 09:30 ET

Cicero Discovery™ Is Verified Citrix Ready®

Desktop Analytics Solution Is Trusted to Enhance Citrix Networking and Virtualization Solutions

CARY, NC--(Marketwired - Oct 8, 2013) - Cicero Inc. (OTCBB: CICN), a leader of Desktop Activity Intelligence and improvement solutions to allow companies to "Discover Your Potential"™, today announced that Cicero Discovery has been verified as Citrix Ready®. The Citrix Ready program helps customers identify third-party solutions that are recommended to enhance virtualization, networking and cloud computing solutions from Citrix. Cicero Discovery completed a rigorous verification process to ensure compatibility with Citrix XenApp®, providing confidence in joint solution compatibility.

Cicero Discovery is an agile and easily configurable tool to collect activity and application performance data and track business objects across time and multiple users, as well as measure against defined expected business process flow, for either analysis or to feed a third party application. Cicero Discovery gathers data about user activities: the business processes they follow, the applications they run and how those applications are used, and the computer and network performance details. This data can be collected and stored centrally and can be tracked both in real-time and for historical reporting. In the case of Citrix XenApp environments, Cicero Discovery provides an unprecedented level of integration such that all applications can be monitored, whether run within the local desktop environment, a full Citrix desktop environment or as individually published applications from one or more Citrix servers.

Cicero customers and partners are using Cicero Discovery to:

  • Identify process bottlenecks and target areas for automation
  • Measure idle time, time spent on certain processes, and repetitive and manual tasks
  • Monitor and control for compliance issues such as PCI, HIPAA and other business rules
  • Identify data entry issues and training deficiencies
  • Identify and achieve maximum potential for business processes
  • Measure application and network performance to identify areas of improvement

"As a member of the Citrix Ready program, we are able to offer customers solutions that combine Cicero Discovery with Citrix XenApp," said John Broderick, CEO at Cicero. "By working closely with trusted partners like those found in the Citrix Ready partner ecosystem, we continue to provide a better way for companies to discover their potential in reducing costs and improving productivity."

Learn more about Cicero's desktop analytics solution:

About Citrix Ready
Citrix Ready is an end-to-end partner program that showcases and recommends third party products, solutions and services demonstrating compatibility with Citrix Application Delivery Infrastructure. Through the Citrix Ready program and Citrix Ready Xchange Marketplace, users can quickly and easily find solutions recommended by Citrix that are trusted to enhance Citrix offerings. Leveraging its industry leading alliances and partner eco-system, Citrix Ready showcases over 20,000 products and solutions designed to meet a variety of business needs. Learn more at

©2013 Citrix Systems, Inc. All rights reserved. Citrix® and XenApp® are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. All other trademarks and registered trademarks are property of their respective owners.

About Cicero Inc.
Cicero® provides desktop activity intelligence and improvement software that enables companies to monitor people, processes, and technology, to identify areas for improvement, and to implement change using existing technologies. Cicero Discovery™ is used to collect any activity and track business objects across time and across multiple users as well as support big data initiatives by capturing the customer journey at various touch points within an organization. Cicero XM® improves contact center and back office performance by integrating, automating, and presenting information. Cicero EDGE™ further addresses challenges of security, compatibility, and usability at the fraction of time and cost as other approaches by delivering integrated enterprise mobility. Cicero helps customers such as Nationwide and UBS perform to their potential and rapidly build enterprise value by reducing cost, improving operations and increasing employee productivity. Learn more at

©2013 Cicero, Inc. All rights reserved. Cicero®, Cicero XM®, Cicero Discovery™, Cicero EDGE™, United Desktop®, and United Data Model® are trademarks or registered trademarks of Cicero Inc. and/or its affiliates. Other company names and/or products are for identification purposes and are the property of, and may be trademarks of, their respective owners.

Safe Harbor: Except for any historical information contained herein, this news release may contain forward-looking statements on such matters as strategic direction, anticipated return on investment, business prospects, the development and capabilities of the Cicero product group, new products and similar matters. Actual results may differ materially from the anticipated results or other expectations expressed in this release of a variety of factors, including risks that customers may not adopt the Cicero technology, which Cicero Inc. may not successfully execute its new strategic initiative and other risks and uncertainties that could cause actual results to differ materially from such statements. For a description of other factors that could cause such a difference, please see Cicero Inc.'s filings with the Securities and Exchange Commission.

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