SOURCE: Cicero Inc.

Cicero Inc.

September 11, 2013 09:30 ET

Cicero Inc. Announces New Release of Desktop Analytics Software

New Release Delivers a Better Way to Measure and Manage How Employees Work in Order to Drive Productivity

CARY, NC--(Marketwired - Sep 11, 2013) - Cicero Inc. (OTCBB: CICN), a provider of business performance software for desktops and mobile devices, today announced the release of Cicero Discovery 4.0, desktop analytics software that assists companies in identifying areas for improvement in business processes, compliance, training, and application usage.

Cicero Discovery is an agile and easily configurable tool to collect activity and application performance data and track business objects across time and multiple users, as well as measure against a defined "expected" business process flow, for either analysis or to feed a third party application. Cicero Discovery gathers data about user activities: the business processes they follow, the applications they run and how those applications are used, and the general health of their computer. This data can be collected and stored centrally and can be tracked both in real-time and for historical reporting.

The new release of Cicero Discovery 4.0 includes:

  • Full support for Citrix and other multi-user/virtual environments
  • Enhanced database efficiency
  • More events captured including power and print spool events
  • Enhanced triggers for PCI compliance and other integration projects
  • System administration and reporting -- updated administration environment for improved ease of use and enhanced security features; additional reporting options provided via OEM version of the LogiXML reporting system
  • Enhancements to Cicero Discovery Subscription Service or CDSS -- improved performance of real-time data feeds for passing data to partner applications at desktop as well as on the server.

Cicero customers and partners are using Cicero Discovery to:

  • Identify process bottlenecks and target areas for automation
  • Measure idle time, time spent on certain processes, and repetitive and manual tasks
  • Monitor for compliance issues such as PCI, HIPAA and other business rules
  • Identify data entry issues and training deficiencies
  • Measure application and network performance to identify areas of improvement

"This new release allows our customers and partners to better measure what is truly happening on enterprise desktops and then focus on specific issues to increase employee productivity, improve operations and reduce costs," said John Broderick, CEO at Cicero.

Learn more about Cicero's desktop analytics solution:

About Cicero Inc.
Cicero® provides business performance software that enables companies to monitor and improve their existing technologies to deliver smart, integrated, and secure solutions at employees' desktops and mobile devices. Using Cicero EDGE™, global customers are addressing the challenges of security, compatibility, and usability by leveraging existing applications and delivering integrated enterprise mobility at the fraction of time and cost as other approaches. Others use Cicero XM® to improve contact center and back office performance by integrating, automating, and presenting information with smart desktops. Cicero customers and partners also use Cicero Discovery™ analytics to collect activity and application performance data and track business objects across time and across multiple users as well as to measure against defined business process workflows for analysis and/or to feed third party applications. Learn more at

Cicero, Cicero XM, Cicero Discovery, Cicero EDGE, United Desktop, and United Data Model are trademarks or registered trademarks of Cicero Inc. and/or its affiliates. Other company names and/or products are for identification purposes and are the property of, and may be trademarks of, their respective owners.

Safe Harbor: Except for any historical information contained herein, this news release may contain forward-looking statements on such matters as strategic direction, anticipated return on investment, business prospects, the development and capabilities of the Cicero product group, new products and similar matters. Actual results may differ materially from the anticipated results or other expectations expressed in this release of a variety of factors, including risks that customers may not adopt the Cicero technology, which Cicero Inc. may not successfully execute its new strategic initiative and other risks and uncertainties that could cause actual results to differ materially from such statements. For a description of other factors that could cause such a difference, please see Cicero Inc.'s filings with the Securities and Exchange Commission.

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