SOURCE: Cicero Inc.

Smart Desktop, Customer Experience Management, Desktop Process Optimization

January 20, 2011 09:30 ET

Cicero XM™ Named Finalist for 2011 CODiE™ Award as Best Solution Integrating Content Into Workflow

CARY, NC--(Marketwire - January 20, 2011) - Cicero Inc. (OTCBB: CICN), a leading provider of customer experience management and desktop integration solutions, announced today that Cicero XM™ has been named a finalist in the Best Solution Integrating Content into Workflow in the Software & Information Industry Association's (SIIA) 26th Annual CODiE Awards, which recognizes outstanding achievement and vision in the software and digital content industry. 

Cicero XM is a non-invasive desktop integration software solution that simplifies and automates workflows and tasks, and seamlessly shares data between any existing applications, data sources, and web services from back office to desktop servicing solutions. Cicero XM features tools to create a modular, customizable interface, scripting or user guidance, screen pops, new composite applications, flexible workflows and a powerful toolbar. The result is a highly efficient, smart desktop that not only improves business user productivity but can also be quickly and easily changed to address ongoing business challenges.

Using Cicero XM, companies are:

  • Integrating desktop applications, thereby eliminating copying and pasting of data
  • Instantly providing a 360° view of relevant customer information
  • Streamlining screen navigation with a smart desktop that can include composite screens
  • Dynamically guiding employees to the next best action or recommendation
  • Reducing up to 90% of the traditional time and cost of desktop change control

Ken Wasch, President of the Software and Information Industry Association, praised Cicero for "its commitment to quality, excellence and innovation. Their qualification as a finalist for the CODiE Awards demonstrates this fact. The judges see much value in Cicero XM, and I wish them the best in the SIIA member voting process and the selection of winners."

"It is a tremendous honor to be selected as a finalist in this year's CODiE Awards," stated John Broderick, Cicero's CEO. "Cicero XM's unique architecture allows organizations a break through way to shape their enterprise desktop so that employees can find, filter and act upon the vast amount of content they have access to. The resulting increase in productivity and the reduced effort needed on the part of customers and employees to get things done is extraordinary."

About The CODiE Awards
The CODiE™ Awards, originally called the Excellence in Software Awards, were established in 1986 by the Software Publishers Association (SPA), now the Software & Information Industry Association (SIIA), so that pioneers of the then‐nascent software industry could evaluate and honor each other's work. Since then, the CODiE Awards program has carried out the same purpose -- to showcase the software and information industry's finest products and services and to honor excellence in corporate achievement. See the list of the finalists at

About Cicero Inc.
Cicero Inc. provides solutions that enable business transformation of enterprise interactions across companies and government organizations. Cicero XM technology delivers this capability via an innovative combination of desktop integration, automation, presentation and analytics capabilities, built to transform customer interaction into the most powerful marketing and branding asset a company can own. Cicero stands out among other software solutions for its ease of configuration and change control eliminating up to 90% of the change control costs and time, providing the ability to deliver actionable intelligence through efficient combination of telephony and interaction data, and delivering immediate benefits with an ROI in less than 6 months. Learn more at

Cicero, Cicero Integrator, Cicero XM Integrator, Cicero XM Desktop, Cicero XM Discovery, Cicero XM Enterprise, and United Data Model are trademarks or registered trademarks of Cicero Inc. and/or its affiliates. Other company names and/or products are for identification purposes and are the property of, and may be trademarks of, their respective owners.

Safe Harbor: Except for any historical information contained herein, this news release may contain forward-looking statements on such matters as strategic direction, anticipated return on investment, business prospects, the development and capabilities of the Cicero product group, new products and similar matters. Actual results may differ materially from the anticipated results or other expectations expressed in this release of a variety of factors, including risks that customers may not adopt the Cicero technology, which Cicero Inc. may not successfully execute its new strategic initiative and other risks and uncertainties that could cause actual results to differ materially from such statements. For a description of other factors that could cause such a difference, please see Cicero Inc.'s filings with the Securities and Exchange Commission.

Contact Information

  • Cicero Contact:
    Keith Anderson
    Director of Client Services
    Email Contact