SOURCE: Cincom Systems

Cincom Systems

July 09, 2013 12:29 ET

Cincom Acquire for Microsoft Dynamics CRM Introduces Better Customer Specials Management

Software Now 'Native' to Microsoft Dynamics CRM

CINCINNATI, OH--(Marketwired - Jul 9, 2013) - Worldwide software provider, Cincom Systems (, releases its latest Cincom Acquire® ( configure, price, quote software for Microsoft Dynamics® CRM.

The most significant improvement is how Cincom Acquire helps advanced manufacturers handle customized orders, frequently referred to as customer specials.

"Being able to respond to customer needs and wants is so important in today's competitive landscape," says Jerry Miller, managing director of Cincom's Intelligent Selling Solutions division. "Customers want what they want when they want it. Being able to do that quickly and accurately is what keeps the customer coming back. With Cincom Acquire, our aim is to help our customer be easier to buy from so that they can have a competitive advantage."

The software administrator can identify in the software which configuration options are allowed to be customized outside of the available options listed. Cincom Acquire for Microsoft Dynamics CRM provides the process flow to support the request, definition and pricing of specials. Once defined, customer specials can be "one-off" (unique to a given quote/account), reusable (utilized across multiple quotes/accounts) or optionally turned into a standard option. Specials can be included in quote and proposal records generated for the customer.

Other enhancements include:

  • Direct, native access to Cincom Acquire within Microsoft Dynamics CRM. Additional icons representing the new functionality are present within Microsoft Dynamics CRM allowing for a familiar user experience.

  • A visual product catalog that makes it easier for users to navigate and locate a solution to be included in any quote. Content such as products, prices and supporting information can be customized based on the user's role.

  • Improved integration of Cincom Acquire data with the reporting, analytics and dashboards built into Microsoft Dynamics CRM.

About Cincom Acquire
Cincom Acquire automates the configuration, pricing and quoting (CPQ) of complex products and services. Cincom Acquire is powered by the Cincom Guru™ Business Rule Management System (BRMS) that empowers business users to automate complex sales and product knowledge. Cincom Acquire has helped companies streamline their sales processes by delivering critical product and sales knowledge to the point of sale, while significantly reducing "quote-to-cash" time -- reducing proposal generation time from days to minutes and closing deals up to 80 percent faster.

About Cincom
For 44 years, Cincom has helped thousands of clients worldwide by solving complex business problems with its software and services. For more information about Cincom's products and services, contact Cincom at 1-800-2CINCOM (USA only), send an e-mail to or visit the company's website at Cincom is the Microsoft Global Strategic Partner for Manufacturing.

Cincom, the Quadrant Logo, Cincom Acquire and Cincom Guru are trademarks or registered trademarks of Cincom Systems, Inc. Microsoft Dynamics is a registered trademark of Microsoft Corporation. All other trademarks belong to their respective companies.

© 2013 Cincom Systems, Inc.
All Rights Reserved

Contact Information

  • Media Contacts:
    Donna Hedge Burns
    Corporate Public Relations
    Cincom Systems