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Cisco Technology Partners Develop Customized Unified Communications Applications
Innovations Support RFID Tagging, Video Conferencing, Mobility, Speech Recognition and Paging on Cisco Unified IP Phones
| Source: Cisco Systems, Inc.
SAN JOSE, CA -- (MARKET WIRE) -- February 27, 2007 -- Cisco® (NASDAQ : CSCO ) today announced that
several of its technology integration partners have adopted the Cisco
Unified Application Environment platform to develop customized applications
that help companies streamline business processes and drive productivity
through Internet Protocol (IP)-based Unified Communications.
The Cisco Unified Application Environment helps enable the rapid
development, reliable execution and automated management of applications
that integrate voice and video with enterprise applications and data.
Organizations of all sizes can use these new converged applications to
improve communications, transform business processes and create a
competitive advantage.
Developers have used the Cisco Unified Application Environment to create
customized applications that support a number of advanced IP telephony
functions including mobility, recording, radio frequency identification
(RFID) tagging, video conferencing, speech-enabled applications and paging.
Companies working on innovative applications include:
Workbrain Corp.: Time and Attendance
The leading provider of workforce management solutions for large
enterprises, Workbrain uses the Cisco Unified Application Environment to
develop an integrated voice and data solution that allows real-time,
two-way communication between employees, supervisors and workforce
management systems through Cisco Unified IP Phones. Workbrain's clients use
a unified communications employee environment to replace traditional
clocking in and out. The Time and Attendance application, which uses Cisco
Unified IP Phones, enhances workforce productivity, improves operational
efficiencies and reduces by at least 60 percent the time spent by
management on administrative tasks. The unified solution has opened the
door to workforce and employer integration in the workplace.
Polycom: Video Call Control
Polycom, a leading provider of unified collaborative communications
solutions, is working with Cisco to help customers move to a fully
interactive video conference experience at the touch of a button. The
company is using the Cisco Unified Application Environment to develop
applications that will allow Cisco Unified IP Phones to make video calls
and control Polycom video conferencing endpoints, thus eliminating the need
to have a separate video remote control device. These video telephony
control applications include basic features such as calling, volume control
and camera movement, as well as more advanced features including directory
services and video mail.
Intermec: RFID Tagging
A recognized innovator in RFID technology and a Cisco Strategic Technology
Integration Partner for wireless applications, Intermec is using the Cisco
Unified Application Environment with its RFID tag labels to tie
applications to the Cisco Unified CallManager to streamline processes in
industries including manufacturing, retail, warehousing, medical and field
services. The solution allows Intermec to send and receive data from an
RFID reader and communicate with RFID inserts and RFID tags while using
Cisco Unified CallManager to share critical information to departments
through text messages or automated calls.
Berbee Information Networks Corp.: Morning Announcements and Audio Analyzer
Berbee, a Computer Dealer Warehouse (CDW) company and a provider of Cisco
IP telephony software since 2000, has developed two new applications for
the Cisco Unified Application Environment. Morning Announcements sends
live text as spoken announcements to IP speakers as well as Cisco Unified
IP Phones, while simultaneously sending the announcement as an e-mail to
selected addresses. Audio Analyzer detects sounds that trigger a Cisco
Unified Application Environment script to send an announcement (for
example, an intruder alert) to IP speakers and Cisco Unified IP Phones.
Radianta: Workplace Applications
Radianta is a Cisco Technology Development Partner and a provider of
advanced workplace solutions that help customers use their communications
infrastructure to derive tremendous productivity benefits. The company
utilizes the Cisco Unified Application Environment as a platform to offer a
wide array of business-driven communications applications for the finance,
retail, healthcare and education markets. One such application is Smart
Workplace, which helps enable a single event such as a fingerprint scan or
card swipe to alert an employee's PC and phone that he or she is ready for
business.
About Cisco Systems
Cisco (NASDAQ : CSCO ) is the worldwide leader in networking that transforms
how people connect, communicate and collaborate. Information about Cisco
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Cisco, the Cisco logo, Cisco Systems, and the Cisco Systems logo are
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trademarks mentioned in this document are the property of their respective
owners. The use of the word partner does not imply a partnership
relationship between Cisco and any other company. This document is Cisco
Public Information.
PARTNER QUOTES
Workbrain: Howard H. Tarnoff, vice president, Channel Programs
"Cisco's technology allows us to provide our customers with a workforce
management solution that offers an unprecedented level of data capture and
real-time interactivity to improve employee communications and
productivity. Employees can now complete workforce management transactions
through IP phones and interact in real time with supervisors at the point
of work."
Intermec: Mike Wills, senior vice president, global sales
"RFID has the power to transform business processes and provide real-time
data for driving efficient operations. The Cisco Unified Application
Environment platform marries Intermec's data collection capability with
Cisco Unifed CallManager to add voice and messaging capability to our CN3
and CV30 mobile computers so when an alert is sensed in the supply chain
the people who need to be involved in corrective or proactive action are
put in immediate touch with the people who can take action."
Polycom: Ed Ellett, senior vice president and general manager, Video
Communications
"One of the largest challenges companies face today as they are adopting
video conferencing technologies, is to provide a consistent user experience
that is simple enough for everyone to use and easily deployable across the
entire organization. Cisco and Polycom overcome this challenge with video
telephony solutions built around Cisco Unified CallManager that make video
as easy as a phone call."
Radianta: Erick Lee, chief executive officer
"The Cisco Unified Application Environment provides us with a powerful and
flexible development platform enabling us to deliver enterprise
productivity applications that are truly transforming the business of our
customers. Our solutions can now easily leverage a unified communications
environment to provide vital, real-time information to employees in a
transparent manner regardless of their situation, location or connection."
Berbee, a CDW Company: Ken Bywaters, director IPT-Applications
"Since 2000, Berbee's IPT-Applications Group has developed multiple
customized applications for Cisco's Unified Communications system. Using
the flexibility of IP technology, we strive to increase the ROI on
telephony hardware and help improve inefficiencies across organizations.
With the Cisco Unified Application Environment we are able to quickly
develop new applications to take advantage of the interfaces and
application components we already have."
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