SOURCE: Infonetics Research

August 22, 2007 16:00 ET

Cisco unchallenged in router arena, but in switching ProCurve closes in, say two new Infonetics studies

BOSTON, MA--(Marketwire - August 22, 2007) - Two new studies, one on enterprise routers, the other on Ethernet switches, confirm that customers consistently rate Cisco highest overall when ranking manufacturers on a number of criteria, such as technology, roadmap, security, management, and service and support.

This year, however, ProCurve Networking by HP is closing in on Cisco in the Ethernet switch arena, materializing as Cisco's biggest challenger.

According to the switch study, "User Plans for Ethernet Switches: North American Vertical Markets 2007," published by Infonetics Research, ProCurve for the first time outscores Cisco in customer ratings on price-to-performance, and the gap between their service and support ratings is closing.

"Cisco continues to dominate the router and switch markets, but on the switching side, ProCurve buyer perceptions have improved across the board compared to last year, which explains why they're now a solid second on respondents' vendor short list," said Matthias Machowinski, directing analyst for enterprise voice and data at Infonetics Research.

Infonetics' router study, "User Plans for Routers: North American Vertical Markets 2007," indicates no such competitor has emerged yet to challenge Cisco on its dominance in the router market.

"Juniper comes close, but doesn't yet score higher than Cisco in any of the router criteria we pose in the study, which is key to moving up on respondents' short lists. The companies we interviewed are medium and large size companies, and run large networks, so understandably they're not keen on swapping out vendors. If they do, there must be a very compelling reason," Machowinski added.

Other highlights from the studies:

--  Router respondents rate Juniper second overall, giving them high marks
    for technology, security, and product roadmap
--  3Com won highest marks among router respondents for pricing
--  Switch respondents rate Dell third overall, giving them high marks for
    financial stability, pricing, and service and support
--  The top applications driving respondents to invest in new router and
    switch technology are corporate data, security, and the Internet

Infonetics' router and switch studies examine the purchase plans of medium and large organizations deploying routers and Ethernet switches in 5 vertical markets (education, federal government, finance, healthcare, and manufacturing). Each study takes an in-depth look at perceptions of leading manufacturers and products, how organizations select and evaluate manufacturers, reasons for switching to new manufacturers, and the drivers for deploying new technology.

The studies feature scorecards with user ratings of top manufacturers on everything from pricing and financial stability to technology roadmaps, and service and support. The router study includes ratings on 3Com, Adtran, Alcatel-Lucent, Cisco, Juniper, and Nortel; the switch study includes ratings on 3Com, Alcatel-Lucent, Cisco, Dell, Extreme, Foundry, ProCurve, and Nortel.

Download report excerpts at For sales, contact Larry Howard, vice president, at or +1 (408) 583-3335.

Infonetics Research ( is an international market research and consulting firm specializing in data networking and telecom, providing a complete view of the market. Services include quarterly market share and forecasting, end-user survey research, service provider survey research, and service provider capex analysis.

Contact Information

  • Press Contact:
    Matthias Machowinski
    Directing Analyst, Enterprise Voice & Data
    Infonetics Research
    Email Contact