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Cisco Unveils New TelePresence Solutions to Connect Multiple Locations and Organizations in Real-Time Collaborative Meetings
Cisco to Demonstrate First Secure B2B, Multipoint TelePresence Meeting in Collaboration With T-Systems, a Division of Deutsche Telekom, at CeBIT 2007
| Source: Cisco Systems, Inc.
HANNOVER, GERMANY -- (MARKET WIRE) -- March 16, 2007 --CeBIT 2007 -- Cisco® (NASDAQ : CSCO )
today announced a set of new technologies that extend the capabilities of
the Cisco TelePresence meeting solution to enable virtual meetings in
multiple locations at one time and to provide businesses with the freedom
to organize meetings with customers or partners outside the corporate
firewall. Cisco is also introducing a number of solutions that will create
a more collaborative meeting environment, including innovative tools that
simplify how meeting participants share documents, objects and images over
TelePresence and engage with a virtual agent for customer care.
Cisco also announced that Regus Group plc, the world's leading provider of
pioneering workplace solutions, has selected Cisco technology to provide
the first public TelePresence service
(http://newsroom.cisco.com/dlls/2007/prod_031607b.html).
Multiple Locations
A major step in the evolution of Cisco's TelePresence experience is the
ability to connect to multiple locations during a single virtual meeting.
Cisco's new TelePresence Multipoint Switch, which supports up to 36
separate physical locations, enables businesses to invite meeting
participants and content experts to the virtual table at the push of a
button, regardless of location. Depending on user preferences, meeting
participants who speak are displayed either by entire location or by
individual screens.
Multiple Organizations
With today's announcement, Cisco is also expanding the TelePresence
Experience beyond the corporate firewall to enable organizations to
establish inter-company meetings via the Cisco Secure Business to Business
TelePresence technology. Now, in addition to holding meetings within an
organization, sales teams, executives and other meeting organizers will be
able to hold virtual meetings with customers and partners with the same
ease as internal meetings, decreasing the time it takes to make critical
business decisions while reducing travel expenses for all parties involved.
Multiple Documents, Applications and Objects
The ability to showcase new products or share presentations in a virtual
meeting environment is key to enabling a truly collaborative meeting
experience. With the new Cisco Auto-Collaborate capability, meeting
participants can easily share files, physical documents and objects over
TelePresence using collaboration tools such as a high-definition document
camera or simply by plugging in a laptop computer. This unique Cisco
innovation projects images from the most recently activated device to all
rooms in the meeting automatically, without user intervention in a
completely plug-and-play fashion.
Multiple branch customer care
Additionally, Cisco is taking the TelePresence solution to the contact
center environment with the introduction of Cisco TelePresence Virtual
Agent, a new solution that integrates the single-screen Cisco TelePresence
1000 with Cisco Unified Contact Center Express. This new solution helps
enable skilled sales or technical personnel to be virtually deployed in
real time for more effective and productive customer contact, taking
advantage of advanced call center scheduling capabilities. These experts
can now interact with customers across multiple remote branch locations on
demand, without the need to travel to branches.
Cisco also announced support for third-party video conferencing solutions
based on the H.323 standard to take advantage of existing investments while
realizing the benefits of the Cisco TelePresence experience.
Customer Adoption
National Lambda Rail, Inc. is also deploying multiple Cisco TelePresence
facilities:
"In working with research groups at significant academic institutions
throughout the US, we recognized that research can be better facilitated
and enhanced by direct face to face discussion between geographically
distant teams," commented Tom West, President and CEO of National Lambda
Rail, Inc. "We are enabling member institutions and regional networks to
deploy multiple Cisco TelePresence facilities to take advantage of the
full reach of our network to support this process amongst the academic
community."
Services and Partners
Lastly, Cisco Services is introducing Cisco TelePresence Select Operate
Service, which provides customers and partners with remote monitoring and
management of their network, Unified Communications and TelePresence
solutions. An optional service offered in conjunction with Cisco
TelePresence Select Operate Service is the Cisco TelePresence Remote
Assistance Service, which provides real-time administrative support.
Cisco TelePresence Authorized Technology Provider (ATP) Partners are
trained and authorized to design, deploy and support the Cisco TelePresence
Meeting Solution.
"We are demonstrating a highly innovative global solution at CeBIT 2007, by
supporting the first public demonstration of the Cisco Multipoint
TelePresence solution," commented Ulrich Kemp, COO Business Services,
T-Systems, a Cisco TelePresence ATP Program Partner. "Our expertise in
global IP networking and understanding of quality-of-service
implementations helps T-Systems provide strategic support for organizations
who want to roll out multisite TelePresence deployments around the world."
The Cisco TelePresence Meeting Solution is best delivered over a
Cisco-certified TelePresence network connection, which takes advantage of
Cisco Internet Protocol Next-Generation Network architecture and innovative
technology, such as the Cisco Carrier Routing System and the Cisco XR 12000
series to deliver the most scalable and secure solution. Cisco
TelePresence-certified network service providers work to ensure that
businesses get the lifelike communications experience they demand for
global collaboration. A number of leading providers around the world,
including AT&T, BT, Deutsche Telekom, NTT, and Verizon Business have
announced trials of the Cisco TelePresence meeting solution and have
indicated plans to incorporate Cisco TelePresence into their service
portfolios.
"These new enhancements move TelePresence beyond the four- to twelve-person
meeting solution to a new range of applications that help scale businesses
and their teams. This demonstrates how Cisco is continuing to shape the
industry with unique innovations that work over existing enterprise and
service provider networks without the need for separate overlay networks,"
said Marthin De Beer, senior vice president, Emerging Markets Technology
Group for Cisco. "With these new features, Cisco is the only vendor with
the expertise and technology to deliver inter-company TelePresence meetings
with simplicity and security in an end-to-end architectural approach."
Cisco TelePresence represents the industry's only virtual meeting solution
delivering 1080p high-definition life-size images, spatial audio, and
plug-and-play collaborative tools. By reducing training requirements to a
minimal level, Cisco has made TelePresence as easy to use as placing a
phone call and scheduling as simple as organising a meeting on a group
calendar.
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