SOURCE: Cistera Networks Inc.

June 22, 2006 10:40 ET

Cistera Networks Extends Enterprise VoIP Application Platform to Improve IP Call Center Performance

DALLAS, TX -- (MARKET WIRE) -- June 22, 2006 -- Cistera Networks (OTCBB: CNWT), the leading provider of advanced IP phone application platforms and engines in the Enterprise VoIP Telephony environment, today announced two new products, the Cistera ConvergenceServer 7500™ and Cistera CallCenterEnterprise v1.7™.

The CisteraConvergenceServer (CCS) 7500 is designed for Enterprise VoIP installations with large numbers of users and monitoring requirements. Depending on the configuration, it can support up to 100,000 directory users or 600 simultaneous recorders. The CCS 7500 supports four Intel Xeon Processors and up to a maximum of 36GB of memory. It runs the Cistera v1.6 platform and will support the CallCenterEnterprise v1.7 (CCEV1.7).

The Cistera CallCenterEnterprise v1.7 will offer Call Center administrators and supervisors additional features including remote monitoring, screen capture, Integrated IM client with improved presence support, coaching, desktop remote control and others. CCEv1.7 also includes all of the popular functionality from Cistera CallCenterRecord™ Enhanced such as quality reporting, remote web monitoring and QA sampling. The CCS integrates seamlessly with Cisco's IP Contact Center Express and Enterprise.

The new products will increase both the scalability and performance capability of the Cistera Platform. "In response to increasing demand from our large customers we have again enhanced our ability to deliver to Enterprise Call Center customers as well as our Fortune 1000 customers. This new server increases the number of simultaneous recorders 300% on a single platform as well as delivering a six fold increase in the number of routers and gateways it supports compared to the popular CCS 2500 platform," said Chief Technology Officer Greg Royal. "A tremendous amount of work has gone into increasing the performance of the core integration components including the CTI integration, fault and performance management subsystems and our Enterprise Java subsystems," Royal continued.

Both products will be available in the third calendar quarter of 2006.

The Cistera ConvergenceServer, with its robust suite of application engines, offers customers IPT applications that are easy to integrate and install. The CCS adds critical competency and features such as text and audio broadcasting, messaging, recording and content streaming within Cisco and Nortel Converged Communications environments.

About Cistera Networks:

Cistera Networks makes Application Driven Telephony a reality by setting the new standard in advanced IP phone application platforms and engines for the Enterprise VoIP Telephony environment. The Cistera ConvergenceServer™ (CCS) uses the industry-leading Cistera Enterprise Platform for IPT to provide Unified Application Administration as well as Fault and Performance Management for enterprise IPT Application deployments. Cistera provides next-generation solutions for numerous vertical markets including education, finance, healthcare and government. Cistera Networks maximizes IP phone capabilities -- taking the communications platform to an entirely new level. Cistera's products are marketed by more than 60 Value-Added Resellers and Partners including Cisco, AT&T, Bell Canada and Comstor.

This release may be deemed to contain forward-looking statements that are subject to the safe harbor provisions of the Private Litigation Reform Act of 1995. These forward-looking statements include, among other things, statements regarding future events and the future financial performance of Cistera Networks that involve risks and uncertainties. Readers are cautioned that these forward-looking statements are only predictions and may differ materially from actual future events or results. Readers are referred to the documents filed by Cistera Networks with the SEC, specifically the most recent reports on Form 10-K and 10-Q, each as it may be amended from time to time, which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements.

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