SOURCE: Ventyx

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March 22, 2010 07:33 ET

CitiPower and Powercor Australia Choose Ventyx Service Suite for Smart Meter Rollout

Premier Electricity Distributor Standardizes on "First in the Field" Solution to Manage Contractors' Mobile Workforces

MELBOURNE, AUSTRALIA--(Marketwire - March 22, 2010) -  Ventyx®, the world's largest private software, data and advisory services provider to the energy and utility industry, today announced that CitiPower and Powercor, the largest electricity distributor in the state of Victoria, Australia, have implemented Ventyx Service Suite to support the rollout of 1.1 million "smart meters" across its Victorian electricity distribution networks. Following the rollout, the utility plans to expand the scope of the Service Suite application to encompass all field mobility operations.

The implementation of Service Suite marks another milestone in the utility's leading commitment to the Victorian Government's Advanced Metering Infrastructure (AMI) Project, which mandates the rollout of smart meters to all Victorian households and small businesses by 2013. Last summer, the company announced partnerships with smart meter manufacturers Landis+Gyr and PRI Australasia, as well as network and communications provider Silver Spring Networks. Soon after, the utility and its field services provider, Powercor Network Services (PNS), announced contracts with Bilfinger Berger Services (BBS) and UXC for the physical installation of the smart meters.

"CitiPower and Powercor are leading the charge in transforming the way consumers use and think about electricity, as well as how distributors can more effectively and efficiently manage the electricity supply," said Powercor General Manager -- Information Technology Glen McLean. "Our successful implementation of Service Suite puts us even further ahead of the game. Mandating a single application for the dispatch of our partners' field workforce enables us to standardize processes, procedures and activities across all resources in the field. As a result, our partner resources are more productive and efficient -- achieving efficiency as high as 12 minutes per meter -- and we can measure progress against a common benchmark to ensure the rollout remains on track."

By installing Ventyx Service Suite, CitiPower and Powercor have empowered their users and partners with the most powerful, full-featured mobile workforce management solution in the industry. "First in the field" with more than 100,000 field technicians deployed on the software, Service Suite provides a complete infrastructure to efficiently plan, schedule and execute all types of field work and automates the entire service workflow.

"Ventyx is proud to add CitiPower and Powercor Australia to our growing list of premier utility clients around the world," said Ventyx Senior Vice President Asia-Pacific Scot Spear. "And, we are grateful to be chosen by such a forward-thinking company whose industry-leading strategies require the most advanced software to reach their goals for 2010 and beyond. We are delighted to partner with CitiPower and Powercor in this important effort to transform electricity distribution across the state of Victoria."

The utility's plans for Service Suite do not end with the smart meter rollout. "Our future strategy is to not only standardize our smart meter rollout on Ventyx, but to gradually expand the use of Service Suite as the default application for all mobility needs of the organization," said McLean. "Our successful installation to date has shown that Ventyx has a deep understanding of Australian distribution customer needs and a proven implementation expertise to meet our exacting requirements. They have shown to be a true partner, and we look forward to developing this partnership further in the future."

For more information on Ventyx's proven solutions for transmission and distribution utilities, click here.

About CitiPower and Powercor Australia
CitiPower supplies electricity to more than 310,000 distribution customers in Melbourne's CBD and inner suburbs. The company's primary role is the management of its "poles and wires" network, and it proudly operates among the most reliable urban and rural electricity networks in Australia. Powercor Australia is Victoria's largest electricity distributor, which supplies electricity to regional and rural centres in central and western Victoria, and Melbourne's outer western suburbs. Powercor services approximately 700,000 distribution customers and operates successful non-regulated businesses.

About Ventyx
Ventyx is a leading business solutions provider, delivering asset management, mobile workforce management, energy portfolio management, and customer care solutions to more than 1,250 energy, utility and communications customers, as well as to asset-intensive customers in selected commercial markets. Ventyx delivers best-of-breed business solutions that maximize operational and financial performance, backed by the industry's deepest available industry-specific domain expertise. For more information, visit our Website at

Ventyx is a registered trademark of Ventyx Inc. Other company and product names may be trademarks of the respective companies with which they are associated.

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