SOURCE: CitiXSys

CitiXsys

March 30, 2016 11:00 ET

CitiXsys Releases iVend Retail 6.5 Offering Seamless Support for Global and Omnichannel Retailing

NEW YORK, NY--(Marketwired - Mar 30, 2016) - CitiXsys, today, released iVend Retail 6.5, an integrated omnichannel retail management solution. iVend Retail 6.5, sold exclusively through the IT channel, provides a 360-degree view of the customer and a single view of inventory, enabling retailers anywhere on the globe to deliver a seamless shopping experience across all channels.

iVend Retail 6.5 offers retailers a technology solution that places customer experience at the heart of their businesses with a range of enhancements, including a more robust loyalty program, globalization, application extensibility, intra-store notifications, and multiple in-store locations.

Global retail operations -- as well as businesses with plans to expand abroad -- are well-served by iVend Retail's single integrated application set, which supports compliance with statutory legal requirements across international boundaries and customizable multinational, multicurrency options.

In addition with the release, iVend Loyalty can work in standalone mode. This allows retailers using third-party systems to select iVend Loyalty management for their loyalty/rewards programs. Retailers can also define multiple loyalty programs for use with different subsidiaries to support customer retention and acquisition efforts.

With iVend 6.5, retailers can define multiple locations for improved back office inventory management. Users can define warehouses and stores under multiple subsidiaries, enabling replenishment and policy management. Retailers also gain a single view of sales, inventory, and payment collection across subsidiaries, translating to an up to 3 percent decrease in inventory carrying costs. More importantly this enables retailers to deliver a consistent level of service to their customers -- regardless of the channel.

"iVend 6.5 is all about delivering on customer experience. The application-based platform and extensibility-aligned architecture makes it simpler for retailers to integrate online and offline shopping, allowing customers to research, buy and return goods anywhere -- regardless of where they purchased," Paula Da Silva, Senior VP of Sales Asia, Pacific and The Americas for CitiXsys, explained. "Further, retailers can now create multichannel loyalty programs that incentivize customers equally wherever they shop, as well as increasing the ability of sales associates to make recommendations and cross sell in-store."

Additional Features and Enhancements of iVend Retail 6.5

  • Intra-store notifications give retailers the ability to notify other members of their management team of activities such as stock transfers and receipt, purchase orders, and coupons and other promotions.
  • Cost protection functionality gives retailers the ability to block a transaction and require manager override if an item is being sold below cost to minimize loss

For more information about iVend Retail 6.5: https://knowledge.citixsys.com/knowledge-base/-/knowledge_base/article/3309347

About iVend Retail
iVend Retail is the omnichannel retail management solution for the way retailers work today. It delivers a fully integrated solution designed to enable change, not just built to last. iVend Retail innovates retail technology, providing a technically-superior solution and offering open APIs which can be integrated broadly with leading ERPs and customer-facing applications. For more information about iVend and CitiXsys, please visit www.ivend.com.

About CitiXsys
With more than 1,000 customers in over 46 countries using its products and solutions, CitiXsys is a leading provider of software products for the retail sector. CitiXsys has its corporate headquarters in New York and offices in Toronto, Mexico City, Panama City, London, Dubai, New Delhi, Singapore, Sydney and Melbourne.

Contact Information

  • For more information contact:
    Bernadette Wilson
    Skyrocket Group
    Tel: +1 814-833-5026
    Email Contact