Trapeze Group

Trapeze Group

December 06, 2011 10:29 ET

City of Petaluma Celebrates Go-Live of Trapeze Mobile Computing Solution

Californian Transit Operator Installs Comprehensive Demand Response Operations Management System Including On-Board Tablet Computers

PETALUMA, CALIFORNIA--(Marketwire - Dec. 6, 2011) - Trapeze Group today announced the go-live of its mobile demand response scheduling system at Petaluma Transit, the transit service provider of the City of Petaluma in Northern California.

"To have a scheduling, routing and dispatching management solution for our demand response transportation service is a huge step for Petaluma Transit. For real-time driver manifest updates, we now have Samsung tablet computers installed on each of our vehicles. This should greatly streamline our operations," stated Petaluma Transit's Manager, Joseph Rye.

From call taking to dispatching, the browser-based software is an easy-to-use application for many aspects of Petaluma Transit's demand response operations. In combination with Samsung tablet computers that were installed on all demand response vehicles, the system helps achieving measurable goals such as same-day bookings, zero denials, improved on-time performance and an overall increase in passenger trips per hour.

The solution makes it possible for Petaluma Transit to see improvements in customer service by streamlining and simplifying requests for information and trip booking. Petaluma Transit can also benefit from the ability to update schedules on the tablet computers in real-time on the day of service.

Petaluma Transit is a community based transit service working to meet the public transit needs of the citizens of Petaluma. Operated by the City of Petaluma, the service is a division of the Department of Public Works. Services include fixed route and paratransit services, both operating generally within the Petaluma City limits.

The City of Petaluma utilizes transit service contractors to operate and maintain the buses. MV Transportation is the prime contractor for both fixed route & paratransit service. Petaluma People's Services Center is a subcontractor to MV Transportation for the ADA compliant paratransit service.

Petaluma Transit operates eight demand response vehicles that deliver a maximum of 90 daily booked trips.

About Trapeze Group

Trapeze Group delivers solutions that consider the full 360 degrees of passenger transport. Whether addressing the needs of a single department, an entire organization, or the community, Trapeze provides some of the most advanced software, intelligent transportation systems (ITS) and mobile technologies in the industry. Hundreds of government and commercial organizations across Europe, North America and Asia Pacific have turned to Trapeze to realize efficiencies, enhance the quality and scope of their services, and safely transport more people with less cost.

Visit www.trapezegroup.com.

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