SOURCE: Avtec, Inc.

September 25, 2013 00:17 ET

City of Richardson, Texas Recognized for Technology Leadership at APCO 2013

911 Center Leverages Open Standards Solution From Cassidian Communications and Avtec, Inc.

LEXINGTON, SC--(Marketwired - September 25, 2013) - Avtec Inc., is proud to congratulate its customer, the City of Richardson, Texas, which received the Technology Leadership Award for a Small Communications Center during the APCO (Association of Public-Safety Communications Officials) conference and expo in Anaheim, Calif. Avtec manufactures the Scout™ VoIP communication console system used by the public safety, transportation, utility, government and business industries.

The city procured major components (radio system, portable radios, consoles, logging recorder) from different vendors and integrated them using open standards. "By using an open standard architecture, we were able to pick the best-of-the-best for each component of our new P25 compliant radio system," said Richardson Mayor Bob Townsend. "As part of that system, our IT and public safety personnel chose the Avtec radio dispatch consoles because of their unmatched performance and use of open standards."

The City of Richardson began using the Avtec Scout CSSI radio dispatch console for its state-of-the-art 911 Communications Center in early 2012. It is the first multi-vendor trunked radio system deployed in North America to use the APCO Project 25 Console Sub-System Interface (P25 CSSI) standard, which connects Avtec's pure Internet Protocol (IP) consoles to the city's Cassidian P25 radio system. The 10 Scout consoles are a critical component of the city's new interoperable trunked P25 Land Mobile Radio public safety communications system.

Avtec's Scout dispatching system gives both large and small PSAPS (Public Safety Answering Points) the ability to scale and customize solutions based on their specific needs. The P25 trunked radio system leverages Avtec's consoles in the 911 call center to provide the city with access to more advanced radio features, the flexibility to easily customize dispatchers' screens, and scalability for future expansion.

"At Avtec, we do everything in our power to ensure the success of our customers, and this includes developing a pure IP dispatch solution that works with leading P25 Land Mobile Radio (LMR) systems," said Kevin Williams, Avtec's vice president of product development. "We are proud to work with the dedicated public safety professionals at the City of Richardson and thrilled to see their efforts recognized publicly. This honor is well deserved."

Steve Graves, CIO from the City of Richardson, Texas, will discuss interoperability during a webinar on Wednesday, Sept. 25 at 2 p.m. EST. Registration is free:

Avtec Inc. provides pure Internet Protocol (IP) dispatch console solutions for the public safety, transportation, utility, business and government markets. For more than 30 years, customers have chosen Avtec's award-winning technology for their mission-critical dispatch centers. There are thousands of Scout™ Voice over Internet Protocol (VoIP) consoles installed worldwide. Visit to learn more.

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