SOURCE: ClearSlide


March 11, 2014 09:00 ET

ClearSlide Debuts Sales Engagement Index

Benchmark Gives Sales Teams Visibility Into How Their Customer Engagement Compares With Industry Peers

SAN FRANCISCO, CA--(Marketwired - Mar 11, 2014) - ClearSlide, the leading sales engagement platform, today announced the launch of the first ever Sales Engagement Index. The ClearSlide Sales Engagement Index is the result of months of work by ClearSlide's data scientists and enables sales leaders the unprecedented ability to visualize their team's performance against millions of customer interactions within the ClearSlide platform.

The Sales Engagement Index centers on several key metrics, including customer email open rates, live pitch time with prospects, and time prospects spend evaluating emailed content that are used to calculate a team's overall engagement score. The ClearSlide platform auto-logs sales team activity, delivering analytics to sales leaders to provide visibility into the activities that drive deal closure and ultimately, salesperson performance. ClearSlide's data pool offers insight into nine different industry verticals against which sales leaders may compare their team and learn tips for improvement upon their scores. ClearSlide currently has engagement indices for the following nine industries: Consumer and Industrial Goods, Financial Services, Healthcare, Higher Education, Media, Retail, Services, Technology and Travel.

"The Sales Engagement Index reflects the performance of leading sales teams across thousands of customers and millions of interactions," said Deborah-Anna Reznek, data scientist at ClearSlide. "Engagement data is automatically pulled in real-time from ClearSlide analytics, anonymized and then matched to selected industry data. This provides an overall view of where an individual or a team stack up against their peers."

ClearSlide's Sales Engagement Index is now available to customers through the Analytics section of the ClearSlide platform, and to the general public on the ClearSlide website (

"Today's modern sales teams need solutions that drive productivity. We've seen that higher and more impactful engagement of customers leads to more closed deals," said Al Lieb, CEO of ClearSlide. "The Sales Engagement Index is a strong indicator of sales performance and provides companies a way to benchmark their teams and identify areas for improvement."

About ClearSlide
ClearSlide is the leading sales engagement platform that powers valuable, genuine business conversations and enables sales teams to close more business. ClearSlide improves customer-facing interactions (phone, email, face-to-face) by providing real-time visibility and analytics for both sellers and sales leaders. As a result, customers achieve higher seller productivity, increased sales management effectiveness, and stronger customer-facing messaging. Founded in 2009 and headquartered in San Francisco, ClearSlide serves thousands of customers, including Rackspace, Thomson Reuters, LinkedIn, AOL, LexisNexis, and more.

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