BOCA RATON, FL--(Marketwire - May 24, 2010) - Cleva Technologies, the company pioneering real-time consumer experience monitoring, today introduced Xit Poll Rewards, which is built on the industry-leading Xit Poll electronic survey system. Unveiled at the 2010 RECon Show in Las Vegas, Xit Poll Rewards combines promotional couponing with satisfaction surveys at the "Point of Experience," giving retailers a powerful tool to address any service shortcomings or to reward customer loyalty before they've left the store.
Recent industry research shows that more people use coupons than ever before. Xit Poll Rewards gives retailers and other businesses the ability to tap the power of promotional coupons together with the ability to capture valuable data on customer satisfaction at the "Point of Experience."
"Xit Poll Rewards goes far beyond traditional cash register receipt surveys and coupons by giving retailers the ability to identify problems on the spot and respond with retention incentives -- before the person has even left the store," said Larry Canipe, CEO, Cleva Technologies.
Using the Xit Poll System, corporate or local management can design, deploy, and manage surveys using a Web interface and the company's portable electronic Xit Poll kiosks on-premises. Set up requires no electrical or wireless infrastructure of any kind. The system is battery-powered and uses its own built-in secure wireless networking to immediately transfer responses and update results. Local or corporate managers can sign in to a secure website and see individual responses, current and historical results by store, as well as company-wide results, all in real time.
Xit Poll Rewards includes a state-of-the-art compact portable thermal printer that elegantly mounts on the Xit Poll kiosk. Writing and designing coupons is easy with a series of templates that are accessible on the Web portal.
The Xit Poll System is used by restaurants, hotels and motels, retail locations, financial institutions, trade shows & conferences, and many other businesses and organizations. There are also a variety of government applications. For more information, see www.clevatec.com.
RECon attendees can learn more about Cleva Technologies and the Xit Poll System during RECon by visiting the company at its Exhibit Booth # S3520.
About Cleva Technologies
Cleva Technologies was founded in 2007 by principals with more than 50 years collective engineering experience in design, development and deployment of advanced technology for retail applications. Cleva's Xit Poll solution captures the true voice of the consumer while customers are immersed in the brand experience, interacting with service employees and making purchasing decisions. For more information visit www.clevatec.com.
Contact Information:
Media Contact:
Alan Penchansky
The Pen Group
305.529.1944
alan@thepengroup.com
