SOURCE: MediaTile (The MediaTile Company)

MediaTile (The MediaTile Company)

January 07, 2011 09:00 ET

Cloud-Based Customer Service Platform Demonstrated at CES With MediaTile HumanKiosk Over Sprint 4G Network

MediaTile Leverages Commercially Available Sprint 4G Network to Demonstrate Next Generation Cloud-Based Customer Service Solution

SCOTTS VALLEY, CA and LAS VEGAS, NV--(Marketwire - January 7, 2011) - The MediaTile Company, the leader in 3G and 4G cloud-based digital signage solutions, today announced that they are demonstrating, at the 2011 International Consumer Electronics Show (CES 2011), an interactive digital signage solution with live 2-way, face-to-face video capabilities using Sprint's commercially available 4G network in Las Vegas, Nevada.

The breakthrough solution, powered by the company's MediaCast Video Presence system, is the HumanKiosk Video Concierge. The demonstration, located in a hospitality suite off the CES 2011 show floor, illustrates how remote video attendants can be used to answer consumer questions quickly and accurately in real time, enabling brands to offer personalized customer service at more shopping venues, and at lower costs. Beginning this quarter, HumanKiosk pilot programs will be available on the Sprint 4G network for customers, brands and other solution providers, enabling them to adopt this revolutionary breakthrough in their selling venues.

MediaTile's HumanKiosk with MediaCast Video Presence is an all-in-one, free-standing interactive digital signage solution that delivers a breakthrough in brand-to-consumer communications. The cloud-controlled MediaCast system can run pre-scheduled, interactive digital merchandising promotions while also providing a live, 2-way video session between a consumer in the store with a question, and a representative of that product or service.

About MediaTile
MediaTile is the worldwide leader in cloud-based digital signage solutions. A digital signage technology innovator and platform provider, MediaTile was the first company to deliver the advantages of cloud-computing using the unique combination of cellular connectivity and a SaaS-based content management system. The result, MediaTile solutions are extremely simple-to-deploy and easy-to-use. Our cloud-based approach has brought both customer praise and industry awards as it eliminates many of the costs and complexities associated with traditional digital signage and delivers ROI faster. Backed by our MediaServices team, a 99.9% web-application SLA, and end-to-end service and support, your network will be up and running in record time, with record results.

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