SOURCE: Cloud Sherpas

Cloud Sherpas

September 16, 2015 10:00 ET

Cloud Sherpas Announces a Salesforce Fullforce Solution for Banking

Cloud Sherpas Leverages Salesforce's Social, Mobile, Cloud and Data Science Technologies to Accelerate Business Transformation for Customers in Financial Services

SAN FRANCISCO, CA--(Marketwired - September 16, 2015) - At Dreamforce 2015 today, Cloud Sherpas announced the release of its Banking Playbook -- a Salesforce Fullforce solution for retail and commercial banks. The cloud advisory and technology services firm has added the Banking Playbook to a list that already includes Fullforce solutions for Investment Management, Insurance Producer Direct and Insurance eContact Center. Cloud Sherpas also has Fullforce Masters designations in Service Cloud, Sales Cloud and Financial Services from Salesforce.

The Salesforce Fullforce Program recognizes and promotes Salesforce consulting partners who have demonstrated their expertise in delivering cloud and industry-specific services and solutions. As a member of the Salesforce Partner Program for Consulting Partners, Cloud Sherpas provides a full range of professional services for Salesforce implementations and integrations. As its recognition demonstrates, Cloud Sherpas' services are delivered by a team of cloud experts, developers and product support specialists globally who have designed and implemented Salesforce solutions with great success for some of the largest companies around the world.

Cloud Sherpas' Banking Playbook for Salesforce retail and commercial banking customers brings together best practices for cloud, social and mobile technologies that result in richer solution sets with accelerated time to market. The solution helps banks increase revenue, close deals faster and improve customer experience by taking a more personalized approach to customer service. The key benefits of Cloud Sherpas Banking Playbook include:

  • A single, comprehensive view of customers
  • Enriched customer data with social insights to create high value cross selling opportunities
  • Increased productivity through smart workflows
  • Accelerated processing time for loan applications
  • Reduced administrative tasks and burdens
  • Improved visibility into sales data

"We are thrilled that Cloud Sherpas has been recognized as a Salesforce Fullforce Solution partner to transform how companies connect with their customers in banking," said Kori O'Brien, vice president, global alliances and industry solutions, Salesforce. "We work closely with Salesforce Fullforce Solution partners, like Cloud Sherpas, to ensure our customers benefit from our partner's industry expertise with the Salesforce's Customer Success Platform."

"To drive revenue and profit growth, retail banks are in a daily battle to gain new customers, retain existing customers, cross-sell and provide a consistent, satisfying experience across multiple service channels," says Gary DiOrio, Cloud Sherpas president of its Salesforce business unit. "To help our banking clients win this battle, we have created a banking solution based on multiple cloud applications with Salesforce at the core. Our solution accelerates the implementation and provides a roadmap for driving the desired business outcomes, such as revenue growth, profit growth or enhanced customer service."

Salesforce Fullforce Solutions
Salesforce Fullforce Solutions are systems integrator or consulting partner offerings recognized for their specialization in priority Salesforce industries and other key solution areas. Fullforce Solution partners have demonstrated expertise and receive Salesforce go-to-market support, executive sponsorship and guidance as part of the Salesforce Partner Program.

About Cloud Sherpas
Cloud Sherpas provides cloud advisory and technology services for the world's leading brands. With more than 1,100 people serving enterprise clients and thousands of other businesses around the world, our global team provides cloud strategy, implementation and integration support, as well as training and platform enhancements for customers across all industries. Cloud Sherpas is part of the Salesforce Partner Program and has earned Salesforce Global Strategic Consulting Partner status, a four-time Google Enterprise Partner of the Year for Google Apps and a ServiceNow Master Solutions Partner. Cloud Sherpas is headquartered in Atlanta, GA, with offices throughout the United States and operations in Australia, India, Japan, New Zealand, Philippines, Singapore, United Arab Emirates and the United Kingdom. For more information visit

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