SOURCE: Cloud Sherpas

Cloud Sherpas

April 30, 2014 08:00 ET

Cloud Sherpas Completes 1,000th ServiceNow Service Automation Implementation

Success Leads Cloud Sherpas to Invest $12 Million in Its ServiceNow Business Unit, Now the Fastest-Growing Division Inside the World's Largest Cloud Services Firm

ATLANTA, GA--(Marketwired - Apr 30, 2014) - Cloud Sherpas has reached major milestones in both the number of ServiceNow® (NYSE: NOW) customers it's deployed (450) and total ServiceNow projects (1,000). The numbers reflect intensifying international demand for cloud-based IT service automation software among enterprise organizations, which account for the majority of Cloud Sherpas' ServiceNow customer portfolio. Cloud Sherpas is responding by extending its commitment to ServiceNow customers. Over the next two years, the firm will invest approximately $12 million to help companies buy and implement more ServiceNow capabilities.

Cloud Sherpas entered the ServiceNow market in 2013 via its acquisition of Navigis, a ServiceNow enterprise partner since 2007. Since then the firm has more than doubled the size of its ServiceNow team and plans to double the business again by the end of the year. Cloud Sherpas recently became a ServiceNow Master Solutions Partner and claims over 170 ITSM and ITIL certifications to date. Its flagship ServiceNow customers include Sephora, Einstein Noah, Lafarge, Starwood Hotels & Resorts and Shaw Industries. The firm grew ServiceNow bookings 200% in Q1 2014 and is on pace to increase revenue by 150% year-over-year for the quarter.

Cloud Sherpas' ServiceNow customer success extends to every industry and over a dozen countries. Education, legal and federal have been among the most aggressive adopters, combining for one-quarter of all Cloud Sherpas' ServiceNow deployments. Australia and Asia-Pacific will prove to be an immense opportunity for ServiceNow implementations outside the United States.

Denovo, a full service application and technology consulting firm, recently deployed ServiceNow with help from Cloud Sherpas. "At Denovo, we are fully committed to making our clients operationally stronger, therefore we must provide them with a robust system for driving change and creating innovation. The ServiceNow platform was the answer," said Jeff Wilson, Denovo's Vice President of IT. "Working with a partner like Cloud Sherpas proved to be immensely beneficial as they supported us at every stage of the implementation process and created a sound foundation for us to build upon as we look to add additional application implementations."

Established in 1986, Enerplus Corporation is a North American energy producer with a portfolio of high-quality, low-decline oil and gas assets, complemented by growth assets in resource plays with superior economics. The company turned to ServiceNow with the assistance of Cloud Sherpas to help with a custom implementation that fully utilized the capabilities of the platform and drove service automation even beyond IT work. "We were seeking a solution that would be sufficiently flexible and configurable to integrate into our existing systems," said Sean Ashlee of Enerplus. "Cloud Sherpas had the ServiceNow expertise we sought, and their virtual administrator capabilities gave us the scalability we needed to complete our project on time and with solid support."

Cloud Sherpas' also recently completed an integration of ServiceNow with AirWatch by VMware. The solution will be used by several large clients and will help companies better manage incident requests for employees with their mobile devices.

"Cloud Sherpas has positioned itself in the marketplace with the strongest cloud partners in the world and we continue to excel and expand in each area of the business," said Jason Wojahn Cloud Sherpas' ServiceNow Business Unit President. "Our ServiceNow practice has proven to be successful which is evident in the growth, level of commitment to expanding our offerings with strategy integrations and the quality of service proven in our Customer Satisfaction ratings. We are proud of our accomplishments to date and look forward to continued success with helping our customers realize the benefit of ServiceNow."

About Cloud Sherpas
Cloud Sherpas is a global cloud advisory and technology services company, with over 700 people serving Fortune 500 and Global 2000 clients and thousands of other businesses around the world. Our experts provide unrivaled cloud strategy, implementation and integration capabilities, having successfully worked with clients across industries. Cloud Sherpas is a Platinum Cloud Alliance partner, the three-time Google Enterprise Partner of the Year and a ServiceNow Master Services partner, making the firm one of the world's leading cloud services brokerages. With a track record of over 5,000 successful cloud implementations, Cloud Sherpas has helped businesses become more connected and collaborative, better manage their customer relationships, and streamline their IT processes. Cloud Sherpas is headquartered in Atlanta, GA with offices throughout the United States and operations in Australia, India, Japan, New Zealand, Philippines, Singapore, United Arab Emirates and the United Kingdom. For more information visit

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