ATLANTA, GA--(Marketwired - Jan 9, 2014) - Cloud Sherpas has been recognized by a leading industry analyst firm for its ability to help large enterprise clients get maximum value for their cloud investments. In the "IDC MarketScape: Worldwide Salesforce.com Implementation Ecosystem", Cloud Sherpas was named a "Major Player worldwide" and gave the global cloud services brokerage very high marks for its capabilities and strategies.
The study, IDC MarketScape: Worldwide Salesforce.com Implementation Ecosystem 2013 Vendor Analysis (IDC #243620, October 2013), provides a vendor assessment of the 2013 implementation ecosystem through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that define success in today's implementation market. The new study found that, generally, systems integration firms have developed solid strategies to further accelerate IP-based automated delivery of CRM solutions that will help them retain customers and enhance client centricity while improving delivery consistency.
According to the report, "Cloud Sherpas is a leading cloud services brokerage. With broad expertise and deep technical know-how, Cloud Sherpas collaborates with its clients to develop a strategic roadmap for implementing cloud technology and help them adopt, manage and enhance cloud applications. Whether an organization needs guidance on CRM strategy or is ready to implement Salesforce, Cloud Sherpas will show companies of all sizes how to get the most from the Salesforce.com cloud and transform their business into a customer company."
Cloud Sherpas launched its CRM practice in 2007. The firm offers advisory, implementation, integration and custom cloud development services to thousands of users in over a dozen countries. Cloud Sherpas employs more Salesforce certified technical architects than any other cloud services broker, and is a worldwide Salesforce1 Service Cloud and Salesforce1 Sales Cloud provider. Cloud Sherpas global CRM practice grew nearly 40 percent in 2013, with overall company revenues approaching an annualized run rate of $150 million.
"The IDC MarketScape analysis is another strong endorsement for the work we are doing globally for large enterprise clients," said Gary DiOrio, president of Cloud Sherpas' Salesforce practice. "As a Platinum Salesforce.com Cloud Alliance partner, we have worked deliberately to expand our team and expertise to ensure Cloud Sherpas clients maximize the value of their CRM investment. We are very proud of this work and pleased to be recognized by the IDC MarketScape for our accomplishments."
About Cloud Sherpas
Cloud Sherpas is a global cloud advisory and technology services company, with over 700 people serving Fortune 500 clients and thousands of other businesses around the world. Our experts provide unrivaled cloud strategy, implementation and integration capabilities, having successfully worked with clients across industries. Cloud Sherpas is a Platinum Salesforce.com Cloud Alliance partner, the two-time Google Enterprise Partner of the Year for Google Apps and a ServiceNow Master Services partner, making the firm one of the world's leading cloud services brokerages. With a track record of over 5,000 successful cloud implementations, Cloud Sherpas has helped businesses become more connected and collaborative, better manage their customer relationships, and streamline their IT processes. Cloud Sherpas is headquartered in Atlanta, GA with offices throughout the United States and operations in Australia, India, Japan, New Zealand, Philippines, Singapore, United Arab Emirates and the United Kingdom. For more information visit www.cloudsherpas.com.
About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
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