SOURCE: Accela, Inc.

April 26, 2007 12:20 ET

Cobb County, Georgia Community Development Agency Makes It Easier for Citizens to Connect With Agency for Services

Web-Based Solution From Leading Government Software Company Increases Efficiency and Productivity of Six Agency Divisions

COBB COUNTY, GA -- (MARKET WIRE) -- April 26, 2007 -- Cobb County, Georgia, a major metropolitan area of Atlanta, has selected Accela Automation® from Accela, Inc. to provide a user-friendly, fully integrated system for tracking and managing the permitting, land use, and licensing activities of six divisions within its Community Development Agency.

The agency is charged with responding to issues that affect the environmental, financial, economic, legal, and social welfare of the County. Accordingly, its Business License, Development and Inspections, Erosion and Sediment Control, Code Enforcement, Zoning, and Planning divisions will use Accela solutions to update and streamline their processes, improve staff efficiencies and productivity, and provide citizens and the business community with access to the County's database to conduct business online.

"One of our highest priorities in the Cobb County Community Development Agency is to provide the public with excellent customer service. The project with Accela is another example of our commitment to improve our customer service and improve the public's experience when they interact with Community Development. It is our goal through this project to provide the public with better access to the agency and streamline our business processes including business license applications, permit applications, and inspection requests," said Rob Hosack, Cobb County Community Development Agency director. "Accela proposed a solution that will help us accomplish our goals of better customer service and greater process efficiency. Cobb County looks forward to working with Accela and building a strong partnership."

As part of the $1.7 million contract, Cobb County also selected other Accela solutions to help it meet its goals:

Accela Licensing™ automates and fully integrates the processing of an unlimited number of license, permit, and registration types from application through inspection, and within any investigatory or enforcement actions.

Accela Wireless™ is a mobile government software application that allows government staff to perform their jobs from the field for inspections, code enforcement, work orders, cases, and service requests. Optimized for Intel® Centrino® Mobile Technology, Accela Wireless is compatible with PDAs, laptops, and Tablet PCs running on the Microsoft Pocket PC, Windows 2000, or Windows XP operating systems.

Accela GIS™ seamlessly integrates with Accela Automation to provide powerful real-time visual analysis to enhance land use, zoning, and infrastructure data. It allows creation of multiple map layers, automated map analysis, parcel and asset inventory management, direct editing of GIS data or files, and auto-distribution of information to mailing lists. It is built on the ArcIMS™ platform by ESRI®.

Accela Citizen Access™ provides real-time, direct access via the Internet to agency permit and land management activities. Online permit applications can be configured to allow citizens and businesses access to apply and pay for permits, schedule inspections, check the status of a permit or inspection, or print an approved permit directly from the Internet 24 hours a day, seven days a week.

Accela IVR™ provides 24-hour voice recognition access to permit and inspection services, enabling staff and citizens to request, check, and verify permit applications and inspections from a touch-tone phone, at any time.

"We are happy to welcome Cobb County as a new Accela client, and excited by the opportunity to demonstrate the value of our solutions in such a large metropolitan area," said Maury Blackman, Accela's president and CEO. "The County was diligent in assessing our products against our competitors', and we are anxious to reward their trust in us by surpassing their expectations."

About Cobb County

With a population of more than 670,000 and covering 345 sq. miles, Cobb County is a large part of the core Atlanta metropolitan area yet retains its Old South history and charm. It was founded in 1832, and is home to the Kennesaw Mountain National Battlefield commemorating one of the major battles of the Civil War. For more information, please visit

About Accela

Accela provides innovative, Web-based enterprise software solutions that automate land, permit, and asset management processes for local, state, and federal government agencies of all sizes. Backed by more than 25 years of development and implementation in over 500 agencies in the U.S., Canada, and Puerto Rico, Accela products and services empower agencies to increase efficiencies, reduce workload, and provide citizens and businesses with more convenient access to government services. Accela is located in San Ramon, Calif. Accela products can be purchased directly from the GSA Schedule Contract #GS-35F-0249R. For more information, please visit

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