SOURCE: eFunds

July 25, 2005 07:30 ET

COCC Selects eFunds' DataNavigator for Enhanced Back-Office Data Management

Solution's Comprehensive Capabilities Help to Reduce Costs and Improve Efficiencies for Financial Institutions

SCOTTSDALE, AZ -- (MARKET WIRE) -- July 25, 2005 -- eFunds Corporation (NYSE: EFD), a leading provider of risk management, electronic payments and global outsourcing solutions, today announced that COCC, a leading provider of next generation technology services for financial institutions, has selected eFunds' DataNavigator® Windows® for back-office data management at more than 500 locations.

Through single-point access to back-office operational information -- transaction research, device management, and settlement -- DataNavigator will provide COCC's community bank and credit union clients with complete self-querying capabilities. This self-service functionality, in turn, will help reduce the number of client service calls and increase responsiveness to incoming inquiries on transaction activity.

"Financial institutions continually seek new solutions that will save them time and money," said Cecile Richard, Technical Products Manager, COCC. "eFunds' DataNavigator solution enables us to provide our clients with a comprehensive, easy to use, Web-based solution that improves client relationships through enhanced self-service capabilities. Our clients rely on us to provide advanced technology that increases efficiency, and eFunds is helping us build upon that reputation through this combination of major back-office services in a comprehensive package."

With eFunds' DataNavigator, COCC will provide real-time transaction activity access, allowing financial institutions to have uninterrupted, 24 x 7 access to transaction data for better reporting and improved operational monitoring.

"This is the most recent innovation in a 10 year partnership between eFunds and COCC, and demonstrates the companies' focus on streamlining back office operations while lowering operational costs for financial institutions," said Rahul Gupta, senior vice president, Payment Account Solutions at eFunds. "The adoption of DataNavigator reinforces this goal through improved payment processing operations and back-office management. COCC clients and their customers can expect significant service level improvements that will further enhance the value of every client interaction."

Using Data Navigator, COCC expects to continue to grow its number of service clients without adding to staff. The customer satisfaction of COCC's clients is expected to dramatically increase due to the greatly accelerated turnaround on customer inquiries and service requests.

COCC is one of the fastest-growing data processing companies in the United States, as a result of its leading edge open systems that provide comprehensive data processing solutions.

About eFunds

eFunds Corporation is an industry leader with nearly 30 years of experience and expertise in electronic payments and risk management. eFunds offers electronic funds transfer software and processing, risk management and related outsourcing solutions to financial institutions, electronic funds transfer networks, retailers, telecommunications providers, and government agencies around the world. Committed to providing excellent customer service and award-winning products, eFunds enables its clients to reduce transaction and infrastructure costs, detect potential fraud and enhance relationships with their customers.

Statements made in this release concerning the Company's or management's intentions, expectations, or predictions about future results or events are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are necessarily subject to risks and uncertainties that could cause actual results to vary from stated expectations, and such variations could be material and adverse. Factors that could result in such a variation include, but are not limited to, the inherent unreliability of earnings and revenue growth predictions due to numerous factors, including many beyond the Company's control, potential difficulties, delays and unanticipated expenses inherent in the development and marketing of new products and services, competitive factors, the unpredictability of merger and acquisition activity, and the numerous risks and potential additional costs, disruptions and delays associated with the establishment of new business initiatives. Additional information concerning these and other factors that could cause actual results to differ materially from the Company's current expectations is contained in the Company's Quarterly Report on Form 10-Q for the period ending March 31, 2005.

eFunds Corporation
Gainey Center II, Suite 300
8501 North Scottsdale Road
Scottsdale, AZ  85253

Contact Information