Health Canada

Health Canada

November 02, 2011 16:56 ET

Colgate Motion Electric Toothbrush Recall

OTTAWA, ONTARIO--(Marketwire - Nov. 2, 2011) - Health Canada is advising Canadians that Colgate-Palmolive is recalling their "Colgate Motion Electric Toothbrush". Consumers and retailers should contact the company directly at 1-800-268-6757 or motion@colpal.com for more information.

Health Canada has been advised by Colgate-Palmolive that there have been nine incident reports in Canada associated with the use of their "Colgate Motion Electric Toothbrush" device. The incident reports submitted to the company by Canadians described that their toothbrushes had "exploded". According to the company, none of these reports resulted in long-term injuries.

Health Canada recommends that Canadians do not use the Colgate Motion Electric Toothbrush. It is also important to note that Colgate-Palmolive is no longer manufacturing this electric toothbrush, but it may still be in stores across Canada until the recall has been completed.

The company has assured Health Canada that they are monitoring, investigating and responding to consumers regarding reports of exploding toothbrushes and has stopped sale of the "Colgate Motion Electric Toothbrush". The toothbrush is no longer licensed for sale in Canada.

The Colgate Motion Electric Toothbrush is a battery-operated electric toothbrush. The head of the unit contains both a rotating brush as well as a stationary brush. The handle or base of the unit contains the motor and the battery.

A photo of the product is available at the following link: http://media3.marketwire.com/docs/colg.JPG

Related Health Canada Web content

To report suspected adverse events to these or other health products, please contact the Canada Vigilance Program of Health Canada toll-free at 1-866-234-2345, or complete a Canada Vigilance Reporting Form (http://www.hc-sc.gc.ca/dhp-mps/medeff/report-declaration/ar-ei_form-eng.php) and send to us using one of these methods:

  • Fax: 1-866-678-6789
  • Internet: www.healthcanada.gc.ca/medeffect
  • Mail: Canada Vigilance Program
    Marketed Health Products Directorate
    Ottawa, ON, Address Locator 0701E
    K1A 0K9

Complaints involving medical devices can be reported to the Health Products and Food Branch Inspectorate by calling the toll-free hotline at 1-800-267-9675, or by writing to:

Health Products and Food Branch Inspectorate
Health Canada
Address Locator: 2003D
Ottawa, Ontario K1A 0K9

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Contact Information

  • Media Inquiries:
    Health Canada
    613-957-2983

    Public Inquiries:
    613-957-2991
    1-866-225-0709