SOURCE: Sigma Systems

Sigma Systems

September 14, 2010 08:00 ET

Columbus Communications Chooses Sigma Systems for Triple-Play Service Fulfillment

Sigma's Service Management Platform Becomes the Core OSS Infrastructure for Provider's Trinidad & Tobago, Jamaica, Grenada and Curacao Operations

TORONTO--(Marketwire - September 14, 2010) - Sigma Systems, an industry leader in Advanced IP Service Fulfillment solutions, and Columbus Communications announced today that the core next-generation OSS infrastructure for triple-play services for Columbus Communications will be Sigma Systems' Service Management Platform. The Service Management Platform will be used for service fulfillment of video, VoIP and high-speed Internet services in Columbus Communications' operations in Trinidad & Tobago, Jamaica, Grenada, and Curaçao.

Columbus Communications provides various broadband-enabled services such as digital cable television, high-speed Internet access and IP telephony services under the unified brand name "Flow" to its retail and commercial customers in Trinidad & Tobago, Jamaica, Grenada and Curaçao.

Columbus Communications is currently undertaking simultaneous BSS and OSS transformation projects to eliminate silos and increase operational efficiencies.

For its service transformation, Columbus Communications has upgraded its OSS to the Service Management Platform and full suite of service fulfillment solutions from Sigma Systems to validate orders, conduct order management and provision and activate its integrated services, including TV, VoIP, and broadband triple-play bundles. Columbus Communications will also use Sigma Systems' Video Service Package for digital TV and Video On Demand, and its Device Provisioning Manager to auto-configure and provision residential end-user devices, including SIP devices.

"A long-term partner for Columbus, Sigma Systems has proven its expertise in service transformation," said Brendan Paddick, CEO of Columbus Communications. "Our goal is to deliver the most advanced services available to our customers, using the latest technology available. The business and service transformation projects allow us to continuously roll out new offerings, such as SIP and DOCSIS 3.0 services."

Sigma Systems' Service Management Platform is a service-oriented architecture (SOA) based fulfillment solution that is preferred by next-generation operators for service transformation. The Service Management Platform enables operators to use a single OSS platform to support all service offerings, which simplifies the delivery of integrated, bundled and multimedia services over any access technology.

"Columbus Communications is a next-generation operator that is looking to set the pace for IP services in the Caribbean and Latin America region," said Tim Spencer, president and COO of Sigma Systems. "We will apply our leadership in service transformation to Columbus Communications' various operations to improve their operational efficiencies, their ability to create profitable bundles and drive new revenues."

About Service Management Portfolio
Sigma Systems' Service Management Portfolio of fulfillment solutions enables the provisioning, delivery and management of integrated offerings, including TV, VoIP, broadband and mobile services; plus triple-play and quad-play. More than 100 million IP services worldwide have been delivered and managed by Sigma Systems' award-winning fulfillment solutions.

About Columbus Communications, Inc. 
Columbus Communications Inc. is a diversified telecommunications company whose core operating business is providing cable television services‚ high speed internet access‚ digital telephone and internet infrastructure services, presently in Curacao, Grenada, Jamaica and Trinidad. Additionally, through its wholly owned subsidiary Columbus Networks, Columbus owns and operates an extensive 14,000+ kilometer undersea fiber optic cable network for the sale and lease of telecom capacity in over 21 countries in The Caribbean and Latin America.

About Sigma Systems
Sigma Systems is the proven global leader in delivering advanced IP service fulfillment solutions. Sigma Systems' powerful solutions enable the world's Next-Generation Operators (NGOs) to Deliver a Rich Consumer Experience through communications and entertainment services -- over any access technology to any device. The company's award-winning solutions include order management, provisioning and activation, and active mediation of residential and business VoIP, broadband, video, and triple-play and quad-play services. NGOs around the globe -- including Bell Aliant, Cox, Rogers, TELUS, YouSee and ZON Multimedia -- trust Sigma Systems for service transformation and innovative solutions with market-leading expertise for the delivery of today's -- and tomorrow's -- new services. For more information about Sigma Systems, visit

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