SOURCE: Comergent Technologies, Inc.

June 20, 2005 08:00 ET

Comergent Helps Cranel Imaging Drive Growth and Improve Customer Service

Robust Enterprise E-commerce Solution Gives Leading Distributor a Competitive Edge

REDWOOD CITY, CA -- (MARKET WIRE) -- June 20, 2005 -- Comergent Technologies®, Inc., the leading provider of enterprise e-commerce solutions, announced today that Cranel Imaging, the leading value-added distributor of document imaging, storage, and duplication products and services, is expanding its enterprise e-commerce capabilities using the Comergent E-Business System™. Cranel Imaging will use the Comergent solution to offer its resellers a comprehensive online product catalog and order management system.

With the Comergent E-Business System, Cranel Imaging resellers will be able to securely log on to the Cranel Imaging Web site to access information for thousands of products. The system will provide the reseller with guidance to the best products and related pricing. Cranel Imaging resellers will also be able to configure complex product orders with increased efficiency, then place, track, and manage orders 24x7 throughout the purchasing process.

"Giving our resellers the ability to work with us via a robust e-commerce system lets us provide cutting-edge service and for them, in turn, to provide cutting-edge service to their own customers," said Scott Slack, vice president and general manager, Cranel Imaging. "We look forward to expanding and growing our business through use of the Comergent system. The Comergent solution will allow both Cranel Imaging and our resellers to operate more effectively, creating a powerful win-win situation."

"We are pleased to add Cranel to our growing list of distribution customers," said Jean Kovacs, president and CEO, Comergent. "Like Cranel, Comergent is committed to customer satisfaction and success by providing superior products and service."

About Cranel Imaging

Cranel Imaging is the nation's leading value-added distributor (VAD) of document imaging, storage and duplication products and services. Cranel Imaging complements the expertise of its value-added resellers with its specialty document imaging knowledge, a flexible business approach, and the ability to effectively represent their needs to manufacturer organizations. Cranel Imaging's portfolio includes a full range of industry specific software applications, document scanners, imaging processing equipment, online storage, optical storage, CD, and DVD storage, on demand publishing and duplication, and unsurpassed service through a variety of service providers including Versitec, the service division of Cranel, Inc. For more information on Cranel Imaging and the company's products and services, call 888-732-1233 or visit www.cranelimaging.com.

About Comergent

Comergent is a leading provider of enterprise e-commerce software solutions. The Comergent E-Business System automates and optimizes a corporation's selling and ordering processes, thereby increasing its revenue and profit, enhancing customer loyalty, and improving visibility into sales processes and channels. With patents pending, Comergent pioneered the concept of a single e-commerce system to address all products, customers, channels, and selling processes. The first company to bring to market truly collaborative e-commerce, Comergent was an early proponent of the service-oriented architecture. The Comergent E-Business System deploys rapidly with minimal customization and provides excellent returns on investment. Customers include industry leaders like Cisco Systems, DuPont, Gates Corporation, GE Access Distribution, InterContinental Hotels Group, J. C. Penney Company, NEC Solutions America, Nissan Motor Co., Pitney Bowes, Stanley Works, and The Toro Company. Comergent is privately held with headquarters in Redwood City, Calif. For more information, visit www.comergent.com.

Comergent and the Comergent logo are registered trademarks of Comergent Technologies, Inc. Comergent E-Business System is a trademark of Comergent Technologies, Inc. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners.

Contact Information

  • Editorial contact:

    Joanne Kisling
    Comergent Technologies, Inc.
    831-462-9378
    Email Contact