SOURCE: Comm100 Network Corporation

Comm100 Network Corporation

April 12, 2011 12:00 ET

Comm100 Helps 100,000 Businesses Improve Sales & Support

Comm100 Free Customer Service & Communication Software Reaches a Milestone: 100,000 Registered Businesses

VANCOUVER, BC--(Marketwire - Apr 12, 2011) - Comm100, the provider of open source and free hosted customer service software, announced that 100,000 businesses had signed up for its products by 2:17AM, April 08, 2011. It's only been 2 months since Comm100 got 80,000 registered businesses. Comm100 has built a large customer base and a good brand reputation all over the world.

"A popular saying is 'There is no such thing as free lunch.' Comm100 has proved it wrong. I tried out Comm100 two months ago on one of my websites. Both the software and their customer service have exceeded my expectations. I'm recommending Comm100 to my friends and partners now," commented Mohamed Niyaz, CEO of Ingrid Corporation

Currently, Comm100 offers five customer communication applications, including Live Chat, Newsletter, Email Ticket, Forum, Knowledge Base, and two others (User & Contact Management and Self-Service Portal) are under development. All these applications can be either integrated to offer a complete customer communication solution, or used independently to meet different business needs.

Comm100 allows businesses to effectively communicate with customers or prospects through multiple channels and easily track the communication across different channels. In this way, businesses can better understand the needs of their customers or prospects and provide them with the most responsive and helpful support. By interacting more and better with customers or prospects, businesses can further see a great increase in their sales revenue and customer satisfaction. Having won the trust of 100,000 businesses, Comm100 is now focusing on updating its customer communication solution with more powerful features, more user-friendly interface, more seamless integration and more reliable service.

"Knowing that 100,000 businesses are benefiting from our products has really excited and inspired us. It's an important milestone which means our efforts pay off, and also a new start where we are going to work even harder and help more businesses achieve greater success," said Amy Gu, VP of Comm100.

About Comm100
Comm100 provides open source and free hosted customer service and communication software for businesses. Comm100 products include live chat software, forum software, email marketing software, knowledge base software, email ticket software, User & Contact Management, Self-Service Portal, Issue Tracking and Survey. As business grows fast, Comm100 has built a large customer base around the globe. Learn more at: http://www.comm100.com

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