Office of the Commissioner of Official Languages

Office of the Commissioner of Official Languages

July 12, 2007 09:56 ET

Commissioner of Official Languages Releases Health Care Audit of Four Federal Institutions

OTTAWA, ONTARIO--(Marketwire - July 12, 2007) - The Commissioner of Official Languages, Graham Fraser, calls upon the federal government to provide health services in the official language of choice of patients in its care. He made this appeal today following the release of an audit that examines the extent to which four institutions-Health Canada, Veterans Affairs Canada, the Royal Canadian Mounted Police (RCMP) and Correctional Service Canada-comply with the Official Languages Act when they are required to provide health care directly to certain groups or communities.

"Our audit shows that the federal government must do more to ensure that it provides health services in the official language of choice of its clients, such as veterans, Aboriginal Canadians, inmates and RCMP cadets," said the Commissioner. "While it is difficult to find bilingual health care workers due to an overall shortage, this should not overshadow people's right to receive health services in their language of choice."

In order to help the institutions improve direct health care services in their clientele's language of choice, the Commissioner issued 30 recommendations, which address inconsistencies in service that are unique to each institution.

The audit report, the recommendations and the attached backgrounders are available on the Web site of the Office of the Commissioner of Official Languages at www.ocol-clo.gc.ca under "What's New?"

Contact Information

  • Office of the Commissioner of Official Languages
    Robin Cantin, Manager, Media Relations
    613-995-0374
    Cellular: 613-324-0999
    Toll-free: 1-877-996-6368
    robin.cantin@ocol-clo.gc.ca