SOURCE: Cincom

May 18, 2005 12:28 ET

Companion HealthCare Selects Cincom

Expert Automated Sales and Underwriting Solution Expected to Increase Account Wins

COLUMBIA, SC -- (MARKET WIRE) -- May 18, 2005 -- Insurance provider Companion HealthCare has selected Cincinnati-based Cincom Systems to create a complete, integrated, automated sales and underwriting solution with Cincom technologies Socrates® and intelligent Document Solutions™.

Significant First Year ROI

Companion HealthCare expects to achieve a significant return on investment in the first year by:

--  Eliminating communication errors
--  Increasing customer loyalty and retention
--  Improving accuracy and consistency.
--  Increasing their sales team's ability to win and retain more business
    by quoting more coverage options.
    
"We considered several vendors to help us automate our marketing and sales processes, and determined that Cincom offered the software solutions and expertise that we needed," said Bill Ferguson, Companion HealthCare, marketing vice-president.

Innovation and Integration through Simplification

Cincom's Socrates and intelligent Document Solutions will enable Companion HealthCare to fulfill their need for:

--  Guided data collection
--  Automatic document customization
--  Automated process flow
--  Controlled document content
--  Archival of appropriate documents
--  Automated renewal process
    

The system is built upon Cincom technology and sets the stage for further development, opening the door for a fully automated underwriting process and integration with other Companion HealthCare systems.

Socrates captures expert knowledge in a rules-based system that can then be used by non-experts for increased efficiency. intelligent Document Solutions creates, manages and delivers personalized business documents via multiple channels, including mail, e-mail, web, fax, pdf, and wireless.

About Companion HealthCare

A licensed subsidiary of Blue Cross and Blue Shield of South Carolina, Companion HealthCare has an A+ rating from AM Best, and an Excellent Accreditation status -- the highest level awarded from the National Committee for Quality Assurance (NCQA). For further information, visit www.companionhealthcare.com.

About Cincom

For nearly 40 years, Cincom's software and services have helped thousands of clients worldwide simplify the management of complex business processes. Cincom specializes in the five areas of business where simplification brings the greatest value to managers who want to grow revenue, control costs, minimize risk, and achieve rapid ROI better than their competitors: Data Management; Marketing, Sales and Customer Service; Application Development; Manufacturing Business; and Outsourcing/Hosting.

Cincom serves thousands of clients on six continents including BMW, Citibank, Boeing, Northwestern Mutual, Federal Express, Ericsson, Penn State University, Messier-Dowty, Siemens, Rockwell Automation, and Trane.

For more information about Cincom's products and services, contact Cincom at 1-800-2CINCOM (USA only), send an e-mail to info@cincom.com, or visit the company's website at www.cincom.com.

CINCOM, intelligent Document Solutions, Socrates, and The World's Most Experienced Software Company are trademarks or registered trademarks of Cincom Systems, Inc. All other trademarks belong to their respective companies.

©2005 Cincom Systems, Inc. All Rights Reserved

Contact Information

  • Media Contacts:

    Steve Kayser
    Public Relations Manager
    Cincom Systems, Inc.
    513.612.2348
    skayser@cincom.com