SOURCE: Wainhouse Research

December 06, 2007 10:15 ET

Comprehensive Unified Communications Products and Services Reports From Wainhouse Research and In-Stat Forecast $48 Billion Market by 2012

BOSTON, MA and SCOTTSDALE, AZ--(Marketwire - December 6, 2007) - In-Stat ( and Wainhouse Research ( have combined their high-tech market research and data to create a first-of-its-kind unified communications products and services forecasts. The result is a rationalized forecast that estimates the size of the component technologies (listed below) that could go into a unified communications solution.

               Global UC Forecast Summary, 2007-2012

                                                    2012      5 Yr
All Unified Communications Product Elements        $24.5B       7%
All Unified Communications Services Elements       $24.2B      22%
                     Total                         $48.7B      13%

The "Worldwide Unified Communications Services Forecast" in now available as a follow-up to the "Worldwide Unified Communications Product Forecast." This latest report includes products and/or services from the following segments:

--  Hosted telephony (IP Centrex and broadband VoIP services)
--  Audio conferencing
--  Web collaboration
--  Videoconferencing bridging

The Unified Communications Products Forecast (released previously) includes the following premise-based components:

--  Presence and instant messaging systems sold to enterprises and service
    providers (including mobile UC clients)
--  Enterprise telephony (PBXs -- IP and TDM)
--  Audio conferencing bridges sold to enterprises and service providers
--  Web collaboration servers sold to enterprises and service providers
--  Team workspaces
--  Unified messaging (premise-based)
--  Videoconferencing (bridges, group endpoints, telepresence systems, and
    desktop collaboration endpoints with video)

In addition to forecasting the individual unified communications products and services components, each report forecasts how much of each component will be sold as part of an integrated unified communications solution with a presence-enabled unified interface that enables ad hoc use of multiple components. By 2012, integrated UC product deployments will reach $12.5 US billion and integrated UC services will achieve $4.1 US billion in sales.

For more information on this research or to purchase these forecasts, please visit:, or contact Sara Fargo, Wainhouse Research Client Services Manager at; or, or contact Elaine Potter, In-Stat Sales Representative at

The price is $3,995 (US) each.

About In-Stat

Technology vendors, service providers, technology professionals and market specialists, worldwide, rely on In-Stat's experienced staff and in-depth research to support critical business, product and technology decisions. In-Stat's insights are derived from both a deep technology understanding and comprehensive research, which examines each segment of the value chain for each market. Regular and ongoing end-user demand and primary research surveys underpin much of the analysis, enabling In-Stat to provide incisive market knowledge and guidance on future market opportunities via syndicated research products, custom consulting, and advisory services.

In-Stat is a strategic segment of the $9 billion Reed Elsevier global information network, with access to an expansive worldwide electronic network, extensive technology databases and well-informed personnel. As a member of Reed Business Information, In-Stat is a division of the largest business-to-business publisher in the U.S.

About Wainhouse Research

Wainhouse Research is an independent market research firm that focuses on critical issues in the unified communications, rich media conferencing, and collaboration space. The company conducts multi-client as well as custom research studies for industry vendors, consults with end users on key implementation issues, publishes a free news bulletin (the Wainhouse Research Bulletin), white papers, and market statistics, hosts conferences, and delivers public and private seminars as well as speaker presentations at industry group meetings.

For vendor companies, Wainhouse Research has been engaged to perform strategy development, product assessments, technology and market snapshots, competitive overviews, product and corporate positioning studies, new product pricing studies, and end user surveys to support product development teams. Vendor clients include a long list of companies ranging from unknown start-ups to industry leaders in virtually every corner of the unified communications and conferencing industry, from service providers to equipment manufacturers to software developers to resellers and integrators.

End user assignments, primarily for F1000 clients, have included conferencing and communications assessments, RFP development, vendor identification and selection, development of implementation strategy, and IP communications project management.

Contact Information

  • Contacts:

    Dr. E. Brent Kelly
    Senior Analyst & Partner
    Wainhouse Research
    Email Contact
    Phone: (435) 453-2532

    David Lemelin
    Senior Analyst
    Email Contact
    Phone: (480) 609-4516

    Report sales contact:
    Sara Fargo
    Client Services Manager
    Email Contact

    Press contact:
    Kristi Galanek
    Marketing Assistant
    Email Contact

    Marketing and sales contact:
    Elaine Potter
    Email Contact