SOURCE: Comptel Corporation

Comptel Corporation

November 16, 2010 05:00 ET

Comptel User Group Survey Reveals Telecom Operators Excited by New Technologies, Unsure of Future Revenues

Poll Finds CSPs Positive About the Impact of Cloud, LTE, M2M and Third-Party Applications, but Hesitant About Emerging Business Models and Revenue Generation Potential

HELSINKI, FINLAND--(Marketwire - November 16, 2010) -  Comptel Corporation (NASDAQ OMX Helsinki: CTL1V), the leading vendor of dynamic Operations Support System (OSS) software, today revealed that while communications service providers (CSPs) polled at its annual Comptel User Group (CUG) are very optimistic about the potential for cloud services and LTE, they are equally unsure about how these will translate into new revenue streams.

In an interactive survey session, moderated by Comptel and partners Cisco and Alcatel-Lucent, around 100 telecom executives from across the world shared their perceptions of new technologies, like M2M and third-party applications, and the consequential impact on CSPs' business models.

Key Findings

  • Over the next 18 months, 60% of attendees considered LTE-enabled mobile broadband to hold the greatest potential for transforming CSP revenue models; 20% cited third-party applications, while 9% cited cloud services. When asked about the next 36 months, respondents' thoughts were much more fragmented; a third selected third-party applications, a little more than a quarter chose LTE-enabled mobile broadband, and only a share of votes went to M2M (18%) and cloud (17%).

  • In terms of revenue erosion, 60% of respondents thought that LTE-enabled mobile broadband will significantly wear down the revenues of fixed-line businesses, while 40% of respondents said that the impact would be marginal.

  • Meanwhile, three-quarters of respondents mentioned that they are either already working with third-party application and content providers (ACPs) or are planning to within the next 12 months. All respondents expected CSPs to be working with third-party ACPs within the next three to five years.

  • Finally, 97% of CUG attendees responded that cloud services will definitely generate revenues, but only 22% noted that these will be significant for CSPs. Most (59%) concluded that cloud services will result in relatively modest revenues for CSPs.

Supporting Quotes

  • "There is a sea of change facing CSPs, but generally, we think that they have cause to be optimistic," said Ms. Arhnild Schia, senior vice president, strategic marketing and alliances, Comptel. "A number of interesting technologies are coming to market that offer CSPs a great opportunity to diversify their businesses and income streams. Comptel can help them innovate and deliver products more quickly and reduce OPEX, so that they can bring these services to market as competitively as possible."

  • "CSPs face enormous challenges today in terms of coping with rising data on their networks, growing new revenue streams and improving the experience they deliver to customers. But it's not all doom and gloom. Within these challenges are enormous hidden opportunities for those who can grasp and profit from them. One of the most enjoyable and heartening aspects of the Comptel User Group for me was the lively and insightful discussions we had with Comptel's customers around understanding, defining and positioning to exploit the potential from value-added data services, the cloud and M2M. What was also really good to see was just how focused Comptel is on not only understanding and delivering against their customers' needs today, but also on helping them realise their ambitions tomorrow," commented Teresa Cottam, research director, Telesperience.


Comptel, Comptel User Group, OSS, Cisco, Alcatel-Lucent, cloud, LTE, M2M, third-party applications

About Comptel Corporation
Comptel Dynamic OSS solutions enable telecom service providers to deliver services flexibly and charge them effectively. Comptel's wide expertise in service fulfillment, mediation and charging empowers our customers to focus on delivering innovative services. Comptel has provided software solutions to 280 service providers with 800 million subscribers in 85 countries. The Group has about 600 employees worldwide, and net sales were EUR 75 million in 2009.

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