SOURCE: Con Edison Co. of NY, Inc.

Con Edison Co. of NY, Inc.

November 21, 2013 16:07 ET

Con Edison Wins Award for Outstanding System-Wide Reliability

New York Utility Also Receives ReliabilityOne™ Award for Northeast Region

NEW YORK, NY--(Marketwired - Nov 21, 2013) - Con Edison is the winner of the 2013 Outstanding System-Wide Reliability Award, presented by PA Consulting Group, which said Con Edison's reliability was 90 percent better than the industry average.

"Con Edison achieved one of the highest levels of reliability performance we have ever seen for an investor owned utility in the United States," said Jeff Lewis, ReliabilityOne™ Program Director, of the study that measures non-storm related outages. "Con Edison's reliability performance was 90 percent better than the industry average, a terrific achievement for the Con Edison employees who strive to bring their customers the highest level of performance."

All utilities operating electric delivery networks in North America are eligible for consideration for the ReliabilityOne™ Award. There are a total of five regional awards including Northeast, Mid-Atlantic, Midwest, Plains, and West. The selection of provisional recipients is based primarily on system reliability statistics that measure the frequency and duration of customer outages. After provisional recipients are selected, each company undergoes an on-site certification process, which provides an independent review and confirmation of the policies, processes and systems used to collect, analyze and report a company's reliability results.

"Con Edison is very gratified for this honor," said John Miksad, Con Edison senior vice president, Electric Operations. "Our employees take great pride in their work, and strive for continuous improvement in providing safe and reliable service. The ReliabilityOne™ recognition is a tribute to Con Edison's people, who deliver electricity to New York City and Westchester, as we work to harden our system against an increasingly greater number of weather-related challenges."

"ReliabilityOne™ Award winners are employing innovative solutions to maintain system reliability in the face of an aging infrastructure and little appetite for increasing rates," said Lewis. "Con Edison has embodied this approach as the entire organization is aligned around reliability."

About Con Edison

Con Edison is a subsidiary of Consolidated Edison, Inc. (NYSE: ED), one of the nation's largest investor-owned energy companies, with approximately $12 billion in annual revenues and $42 billion in assets. The utility provides electric, gas and steam service to more than three million customers in New York City and Westchester County, New York. For additional financial, operations and customer service information, visit us on the Web at, at our green site,, or find us on Facebook at Power of Green.

About PA Consulting Group
PA Consulting Group (PA) is an employee-owned firm of over 2,500 people, operating globally from offices across North America, Europe, the Nordics, the Gulf, and Asia Pacific. PA has experts in energy, financial services, life sciences and healthcare, manufacturing, government and public services, defense and security, telecommunications, transport and logistics. PA's deep industry knowledge, together with skills in management consulting, technology, and innovation, allows them to challenge conventional thinking and deliver exceptional results with lasting impact. PA has partnered with energy clients for over 25 years to help them understand the challenges they face and define and implement an effective strategic response. PA's ReliabilityOne™ 2013 awards are presented to electric utilities providing their customers with the highest levels of reliability in the industry. PA's ReliabilityOne™ study is based on standard industry reliability statistics that measure the frequency and duration of electric power outages and has been analyzing electric utility performance since 1987. For more information, visit

Contact Information

  • Contact:
    Con Edison Media Relations
    Carrie Gray
    PA Consulting Group (PA)