SOURCE: Conard House

Conard House

September 24, 2009 10:00 ET

Conard House Announces Kick-Off of Another Supportive Employment Training Program: Desk Clerk Training

Supportive Employment Serves as a Critical Step in the Self Management of Mental Health Conditions

SAN FRANCISCO, CA--(Marketwire - September 24, 2009) - Conard House, a pioneering nonprofit providing resources to help people self-manage mental illness since 1960, announced the launch of the Fall Session of its Desk Clerk Training Program, the latest in a series of supportive employment initiatives. This classroom and on-the-job training program teaches the skills needed to be a desk clerk in supportive housing sites. This is one of several Supportive Employment programs designed to assist Conard House clients in developing the skills needed to join or return to the workforce.

By the end of the eight-week Desk Clerk Training Program, graduates will have learned productive work habits and a full understanding of the responsibilities of a desk clerk. They can work effectively with the property management team, residents and their guests, in addition to working independently with minimal supervision. Each student will have gained experience in how to appropriately handle regular activities, as well as unexpected situations and emergencies with minimum direction.

"Conard House is a pioneer in the supportive employment arena and through the program we are able to help clients get back on their feet," said Richard Heasley, Executive Director of Conard House. "Once again, we want to thank our corporate donors, Bank of America and Silicon Valley Bank, for their support of this program and their contribution to its ongoing success."

In the seven years since its inception, the Desk Clerk Training Program has prepared more than 400 individuals for employment. In the fiscal year ending June, 2009, 49 students graduated from an initial enrollment of 69 (70%). Of these students, 27 (55%) were placed in unsubsidized employment (part-time, full-time) and have retained their jobs for more than 90 days. Based upon previous years' results, 18 (66%) will retain their jobs for at least 6 months.

For more information, please visit or to inquire about the next Desk Clerk Training, contact

About the Supportive Employment Program

For many people, a job is a critical step in the recovery process, regardless of whether the work is part time, full time, or even volunteering. The Desk Clerk Training Program is just one in a spectrum of supportive employment services, many provided in partnership with the San Francisco community -- that includes vocational assessment, counseling, job placement and job retention mentoring. Job opportunities available through the program include both private sector and mental-health-industry-supported positions, and include janitorial, stock-room work, retail, food sales, customer service and security positions.

About Conard House

Conard House, Inc. is a private, nonprofit organization providing mental health services to residents of San Francisco. Founded upon core principles of self-empowerment, self-determination and the least restrictive, community-based living, Conard House opened its doors in 1960 as the City's first "halfway house" for adults following hospitalization. Today it serves more than 2,100 people in a dozen locations. Support for its programs and services come from various city agencies, service fees from organizations, rents from residents, grants from foundations, and gifts from donors. For more information about Conard House and its programs, please visit

Contact Information

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