SOURCE: NWP Services Corporation

NWP Services Corporation

August 31, 2009 15:15 ET

Concierge Asset Management Selects NWP as Exclusive Provider of Utility Management and Resident Billing Services

IRVINE, CA--(Marketwire - August 31, 2009) - NWP Services Corporation (NWP), the leading provider of financial transaction processing solutions for the multifamily housing industry, today announced that Concierge Asset Management has selected the company as its exclusive provider of utility management and resident billing services for its portfolio of 8,000 multifamily apartment homes.

"We are thrilled with our decision. Implementation has been seamless and the NWP team is a group of true professionals with a well orchestrated process," said Jennifer Paneral, senior vice president and COO of Concierge Asset Management. "They go above and beyond their area of responsibility and have exceeded our expectations. As a result, our processes have been streamlined and accuracy enhanced while realizing greater profits," added Paneral.

A respected owner/operator of multifamily communities across the U.S., Concierge specializes in acquisition, redevelopment, property management and focuses on increasing property financial performance by generating savings, controlling costs and improving rental collections.

Concierge has selected NWP's award-winning utility management product, UtilityPay Manager and resident utility billing for its multifamily properties. The product combination is a powerful solution that reduces operational expenses by recovering utility costs from residents, creates numerous operational efficiencies on-site through outsourcing invoice management and manual bill payment processes. The products also deliver critical analytics and valuable utility data needed to help Concierge make better utility management decisions and more efficiently manage their properties utility expenses.

"We are pleased that Concierge has selected our company as its exclusive utility management and resident billing provider and we are very excited to have Concierge as a member of the NWP family of customers," said Michael Radice, CEO and president of NWP. "Utilizing NWP's proven programs, Concierge will drive stronger operations, increase funds from operations and improve overall asset profitability across its portfolio," added Radice.

About NWP Services Corporation:

Headquartered in Irvine, California, NWP Services Corporation (NWP) serves the multifamily housing industry as its leading financial transaction processing provider. NWP is known for its industry expertise delivering proven results and exceptional quality in resident billing, resident payment processing and utility management.

Resident billing by NWP helps property owners offset their utility expenses. The company's utility cost recovery team allocates utility charges to residents and prints and sends the bill; NWP's billing options now include convergent-or "rent-inclusive"-billing through its Resident OneBill service. Complementing its billing services, the company's electronic resident payment processing service; called Resident ePay; enables residents to pay their rent, utilities and other monthly charges online or at the rental office with funds transferred to the property's bank account electronically. Resident ePay gives residents convenience and choice and enables owners to access cash faster. In addition, with its UtilityPay Manager program, NWP processes and pays invoices sent to customers' properties by utility companies. UtilityPay Manager helps customers reduce time spent on administrative bill payment work and provides them with valuable utility data and additional cost management opportunities, including recovering expenses from residents when they fail to transfer utilities into their own name.

NWP's offerings are available as individual services or as a fully integrated solution and are designed to accelerate the financial performance of our customers, allowing them to recover and reduce operating costs, create operational efficiencies, improve NOI and FFO and boost resident satisfaction. Additional information is available at

Contact Information

  • Contact for NWP Services Corporation:
    David Collins
    Email Contact