Canadian Association of Movers

Canadian Association of Movers

March 29, 2011 15:35 ET

Consumers Must Protect Themselves from Unethical Movers

The Canadian Association of Movers (CAM) cautions consumers about "rogue" movers and offers tips on moving to protect them from over-charging, broken promises and unfair practices

Attention: City Editor, Home/Garden Editor, Lifestyle Editor, News Editor, Transportation Editor MISSISSAUGA/ONTARIO/CHOOSING A MOVER--(Marketwire - March 28, 2011) - Consumers who are planning to move this summer are already browsing movers' websites or asking friends, family or their real estate agent for a mover. Approximately 60% of moves take place between June and September so movers' phones have started ringing with calls from consumers who want an estimate. The best companies book up quickly.

Unfortunately, some less reputable companies take advantage of consumers by offering cut-rate prices, making unrealistic promises, inflating the price on moving day and holding the household possessions for ransom. There are also individuals who set themselves up as move brokers for the busy season and trawl for customers online or through other forms of advertising. They have no trucks, manpower, offices, warehouses or insurance coverage. Instead, they simply find customers, and then broker the business out to anyone who is willing to accept the order. They take no responsibility for the level of service delivered. If you are shopping online, you could be dealing with a broker in The Netherlands.

Because consumers are turning over all of their household possessions to a mover, they should be certain that the company they choose does in fact have the resources to do the job. A few warning signs include:
* Movers with a cell phone number only and no physical address
* Movers who only accept cash or don't pay tax
* Movers who refuse to do a visual survey

If it looks and sounds too good to be true, it is! Buyer beware!

While there are laws and agencies that are designed to protect Canadian consumers, it's easier to hire a reputable mover than to try to recover damages from a disreputable one. Consumers should contact CAM at or 1-866-860-0065 to check out their mover or to be referred to a Certified Canadian Mover. /For further information: Contact the Canadian Association of Movers, Canada’s moving industry trade association. CAM helps consumers by identifying good movers and monitoring movers’ performance. Visit CAM’s website,; fax enquiry to 905-848-8499; mail to 2200 Sherobee Road, Suite 404, Mississauga, ON, Canada L5A 3Y3./ IN: FINANCE, INTERNATIONAL, RETAIL, SOCIAL, TRANSPORT

Contact Information

  • John Levi, President, Canadian Association of Movers
    Primary Phone: 905-848-6579
    Toll-Free: 866-860-0065