SOURCE: Aberdeen Group

Aberdeen Group

July 08, 2010 11:12 ET

Contingent Labor Management

New Study Details Strategies for Managing the Complexities of the "Contingent Labor Umbrella"

BOSTON, MA--(Marketwire - July 8, 2010) -  Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), announced the release of its latest contingent labor management study, Contingent Labor Management: Strategies for Managing the Complexities of the Contingent Labor Umbrella. This new research report tracks the evolution of the modern-day contingent labor program and its inclusion of other crucial labor sub-categories, such as independent contractors, statement-of-work (SOW) labor, services and "classic" temporary labor (through staffing agencies / suppliers).

With nearly 20% of the average company's workforce considered contingent labor, there is critical focus now more than ever to fully manage the many complexities with each sub-set of contingent labor all the while maintaining spend visibility, driving compliance to federal, state and regulatory labor policies, achieving cost savings to fulfill cost containment efforts, and attaining superior performance in a vital contingent labor aspect: quality.

The new Contingent Labor Management study finds that the vast majority (63%) of companies view contingent workforce quality and effectiveness in completing projects as their top challenges in 2010. The research report deep-dives into the intricate strategies utilized by Best-in-Class companies (top 20% of performers) to effectively mitigate significant risks (federal audits and co-employment) and better manage all aspects of their temporary labor, SOW, independent contractor and services spending.

"Contingent labor has seen a natural progression and evolution over the last few years," said Christopher Dwyer, research analyst, Aberdeen. "Companies that embrace this evolution are actively tracking and measuring the very quality of their contingent workforce to drive true value out of this complex arena of corporate spend. The enterprises that manage the four main sub-categories in a centralized and standardized manner are the ones that will see the most significant gains."

The new Contingent Labor Management study found that companies achieving high-tier success are efficiently measuring quality on a regular basis, leveraging technology solutions and programs (Managed Service Provider, Vendor Management System, Independent Contractor Engagement Specialist, etc.), aligning SOW spending with corporate goals, and developing corporate oversight of services spending. For an understanding of the specific capabilities and technology solutions leading companies are currently leveraging, please read the full report.

A complimentary copy of this report is made available due in part by the following underwriters: Allegis Group Services, Fieldglass, Guidant Group, IQNavigator, MBO Partners and Randstad. To obtain a complimentary copy of the report, visit: http://www.aberdeen.com/link/sponsor.asp?spid=30410182&cid=6384&camp=2.

Visit Research.Aberdeen.com for additional access to complimentary Global Supply Management Research.

About Aberdeen Group, a Harte-Hanks Company

Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

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