SOURCE: Conversica

Conversica

November 14, 2016 08:00 ET

Conversica to Debut AI Service Assistant at Automotive Fixed Ops Conference

Company to demonstrate how artificial intelligence is enabling service departments to boost customer engagement, book more appointments and increase customer lifetime value

FOSTER CITY, CA--(Marketwired - November 14, 2016) - Conversica, the only provider of artificial intelligence-based lead engagement software for sales and marketing, is debuting its unique AI-powered auto service assistant while exhibiting and speaking at the Fixed Ops Magazine Conference and Expo taking place this week in Las Vegas. Conversica expert John Ruble will reveal the benefits of leveraging new artificial intelligence technology to increase service drive ROI and keep customers tied to the dealership throughout their vehicle ownership cycle.

This session at Fixed Ops Las Vegas will help attendees:

  • Learn how to increase ROI on each service customer so service advisors can focus on providing excellent service instead of chasing dead leads.
  • Discover how to gather critical business information from customers such as whether or not they still own the vehicle, or best times to call.
  • See how to get service-related emails into the inbox to ensure customers have the best opportunity to engage with service staff.

Conversica® software for sales and service is helping hundreds of dealerships maximize return on their Internet leads and current customers. The company's artificial intelligence powers automated assistants who contact, engage, nurture, qualify and follow up with leads via natural email conversations with no human intervention required. Conversica customers leverage AI to re-engage current customers, identify the hottest leads, track the best lead sources, and get a higher return on their marketing investment.

"We are excited to be making a big splash at Fixed Ops Las Vegas," said David Marod, VP of Sales at Conversica. "It's the place for smart Service Directors to discover how an AI-powered auto service assistant can keep their customers tied to the dealership throughout the ownership cycle, and will let their service advisors focus on providing excellent service instead of chasing leads. I'm particularly excited to have our Fixed Ops expert, John Ruble, share best practices with conference attendees. It's a presentation not to be missed!"

Fixed Ops Conference attendees are invited to visit the Conversica booth for a live product demonstration, and those who book a demo ahead of time will be eligible to receive a free tablet as a thank you for their time.

Those not attending Fixed Ops can learn more about Conversica at converisca.com and about the auto service assistant at http://con.ai/ServiceAssistant

About Conversica
Conversica is the only provider of lead engagement software for marketing and sales organizations powered by artificial intelligence. Conversica's automated sales assistant automatically contacts, engages, nurtures, qualifies and follows up with leads via natural, two-way email conversations until the lead converts into an opportunity or opts out. The sales assistant interprets the lead's intention and sentiment in email replies and extracts key information, such as phone numbers and the best time to call, answers questions, and then expertly hands off the lead to the appropriate salesperson to close the deal. As a result, Conversica customers find their next customers more quickly and efficiently, with no leads left behind.

Used by more than 15,000 sales representatives worldwide, Conversica maximizes sales opportunities by optimizing sales team productivity and has helped create more than $8 billion in revenue. Recognized by Gartner as a 2016 Cool Vendor in CRM for Sales, Conversica is a portfolio company of Kennet Partners and Toba Capital, and is headquartered in Foster City, California.

To learn more, visit conversica.com and follow us on Google+, YouTube, Facebook, LinkedIn and Twitter.

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