SOURCE: Whaleback Systems

Whaleback Systems

November 26, 2012 08:30 ET

Corporate Cost Control Keeps Pace With Rapid Growth Using Whaleback Managed Services

Whaleback Enables Company to Scale Business Communications With Major Growth Over Four Years; Easily Adds Phone and Fax Lines for New Remote and Office Employees

PORTSMOUTH, NH--(Marketwire - Nov 26, 2012) -  Whaleback Managed Services, the leader in managed unified communications services, today announced that  Corporate Cost Control, Inc., a nationwide Unemployment Cost Management services consulting firm, has kept pace with its rapid growth by using Whaleback's CrystalBlue Cloud-based Managed Unified Communications Services. Whaleback has enabled Corporate Cost Control to scale its business communications with the company's major growth over four years, easily adding phone and fax lines for an increasing number of remote and field office employees.

"Whaleback's ability to scale up with us as we've grown has been essential," said Dan Tienes, Chief Technology Officer at Corporate Cost Control. "With minimal effort, we have been able to quickly add phone and fax lines for our growing number of employees in our processing offices in Texas, New Hampshire and Ohio, as well as for our exploding number of remote users across the country."

In 2008, Corporate Cost Control chose Whaleback's service based on its IP telephony, desktop faxing, and broad range of unified communications features delivered at a competitive price. Whaleback enabled Corporate Cost Control to:

  • Redesign business processes and go paperless using OrcaFax - Whaleback's fax through email service that has become core to Corporate Cost Control's business. "We couldn't survive without it," said John See, IT Systems Administrator at Corporate Cost Control. "And for the first time back then we were able to tie our phone system to emails, keeping track of correspondence with audio files of voicemails sent to email."
  • Connect main offices for seamless communications - two years ago Corporate Cost Control needed to connect communications between its New Hampshire and Texas offices. "It was a complex task that Whaleback handled smoothly, and now we have seamless phone service," said See. "That was a relief to our IT department."
  • Continually add remote users - "We have remotely working personnel all over the U.S.," said See. "Whaleback just sends an already configured Road Warrior remote office system to the new employee. The employee gets a box in the mail with their extension, they plug it in at home, and it configures itself from the cloud and is ready for business."

"Whaleback's customer service has been excellent and they have adapted with us at every turn," said Tienes. "Frankly, we'd rather not have to think about our phone system, and focus on our core business. Whaleback allows us to do that. If our phones are down our business is down, so the Whaleback service is worth its weight in gold."

About Whaleback's CrystalBlue Cloud-based Managed Unified Communications Services
CrystalBlue Cloud-based Managed Unified Communications Services gives customers a feature-rich, high quality, enterprise-wide communications system without the expense or headache of installing and managing an on-premise PBX. Its features can be accessed anywhere, anytime from the Internet, mobile network or public telecommunications network. CrystalBlue integrates business-class telephony features, high-definition voice, network services, IP desk phones, messaging, collaboration, mobility, service guarantees, and redundancy with the simplicity of a cloud-based service and the quality and reliability of a robust enterprise system.

Benefits include:

  • Use and pay for only what you need, when you need it
  • Access to highly trained support professionals
  • Guaranteed full end-to-end support
  • Centralized proactive monitoring and management
  • Remote problem identification and resolution
  • Business continuity planning and coordination
  • Future-proof to easily add new applications and services

About Corporate Cost Control
Corporate Cost Control opened for business in 1991 and has been operating as a nationwide consulting firm that specializes in assisting all types of businesses with Unemployment Cost Management. Corporate Cost Control was founded in Dallas, TX by Clay Weidman in 1991. In 2009, Jay & Tim Rooney, former owners of Jon-Jay Associates, got back into the unemployment business when they acquired CCC. Corporate Cost Control continues to service clients from their Dallas claims office but is now headquartered in Londonderry, NH. CCC also has another claims operations center in Columbus, OH and additional regional offices in St. Louis, Philadelphia and Seattle. CCC's qualified and knowledgeable team has together, literally worked in the "Unemployment arena", for a combined total of over 250 years of experience. The Corporate Cost Control team has brought hands-on experience with the sole objective of training and educating customers on the unemployment system and how it can work to them. For more information go to

About Whaleback Managed Services
Whaleback Managed Services is a leading provider of cloud-based managed unified communications services for small and medium enterprises. Whaleback's end-to-end, business-class voice services enhance productivity and reduce operational and capital expenses by offering flexible, feature-rich VoIP calling packages, proactive, centralized monitoring and management, and high-touch customer service. Whaleback's optimized cloud-based managed voice services are used by customers with single and multi-site environments in industries including retail, legal, financial, real estate, service, medical, construction, food, tourism and more. For more information about Whaleback Managed Services visit

Contact Information

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    Lisa Allocca
    Red Javelin Communications
    +1 (978) 470-2227
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