SOURCE: Cotap, Inc.

Cotap

October 21, 2014 12:00 ET

Cotap Launches External Messaging and Salesforce.com Integration

New Release Enables Mobile Messaging with Anyone in Your Business Network

SAN FRANCISCO, CA--(Marketwired - October 21, 2014) -  Cotap, an enterprise mobile messaging service, today announced the release of external messaging as well as a salesforce.com (NYSE: CRM) integration that allows users to message anyone in their business network and get work done faster.

"Cotap first extended mobile messaging beyond the traditional boundaries of the enterprise by putting it in the hands of field and front line workers. With this release, we're broadening the reach of enterprise communication by allowing users to seamlessly message anyone they do business with -- no need to set up complex federation, separate networks, or temporary guest accounts," said Jim Patterson, co-founder and CEO, Cotap. "Having instant access to everyone in your business network no matter where you are, allows you to work in the moment and frees you from needing to sit at a desk all day or rely on email."

External Messaging

External messaging allows users to communicate with anyone in their business network. Cotap now makes it easy to coordinate and execute a project with customers, partners and vendors or act quickly on customer feedback and work through issues as they happen. Features include:

  • Internal and external directory tabs in the Cotap People Directory allow users to easily toggle between coworkers and other business contacts
  • External contacts from the address book and calendar are automatically added as connections in the external directory
  • Typing just a few letters of a contact or group name will instantly show results sorted by relevancy

Salesforce.com Integration

Teams that rely on salesforce.com every day now have an easy way to add context to sales conversations by creating messages and groups around leads, contacts, opportunities and accounts. With the integration, it's easy for sales teams to align and move deals through the sales cycle faster, put prospects in touch with existing customers or report account updates in real time.

Features include:

  • Search and access contacts from records in seconds
  • Start a 1:1 message from a contact or lead
  • Create a group message from an opportunity or account

All new features are available immediately for free. Download Cotap by visiting https://www.cotap.com/apps/.

Comments About the News

"Using Cotap makes our sales team communication dead simple. It gets rid of any roadblocks, so we know immediately what someone needs and we can give them that approval, support or information in seconds. We use Cotap to provide fast service and collaborate with a large portion of our network, including prospects, partners, vendors and customers."
-- David Harrison, director of Sales and Operations, Leapset

"Sales teams move fast and are often out of the office meeting with prospects, which means they need a powerful communications tool that meets their mobile needs. Having ready access to the right people at your fingertips can boost deals and get them closed faster."
-- Jim Lundy, Aragon Research

About Cotap

Cotap is a San Francisco-based company bringing mobile-first communication to the workplace. Cotap combines a simple, secure mobile messaging service that employees love to use, with the security and administrative features that businesses need. Backed by Charles River Ventures and Emergence Capital Partners, the company was founded by Jim Patterson and Zack Parker, former Yammer executives with backgrounds in mobile communication and enterprise software. Cotap is available for free on iOS, Android, Web and Desktop. For more information, visit the website and follow @Cotap on Twitter.

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Contact Information

  • Media Contact:
    Shelley Risk
    Corporate Communications
    415-205-9805
    press@cotap.com