SOURCE: Covario, Inc.

Covario, Inc.

March 14, 2011 10:00 ET

Covario Study Finds Money Alone Won't Buy Love for Brands on Twitter

Digital Marketer Says Ad Spend Buys "Impressions," While Solid Creative and Media Planning Earn "Expressions"

SAN DIEGO, CA--(Marketwire - March 14, 2011) - In what may be the first social media study of its kind, Covario, Inc., one of the nation's largest independent providers of enterprise software solutions and search marketing services, found a close correlation between the pure number of Twitter mentions a brand receives and the amount of money it invests in various forms of digital advertising, such as display ads and paid search advertising.

However, in this same study of 81 of the world's largest advertisers according to Advertising Age magazine, the correlation did not hold true when extended to all forms of advertising -- digital and offline, adding television, radio, print and out-of-home advertising. In addition, the study found "zero statistical correlation" between a company's ad expenditures (whether just digital or in total) and its brand sentiment, as reflected by positive Twitter references.

"Clearly, the amount of money spent on digital advertising influences the quantity of brand mentions by people who Tweet, raising overall Twitter impressions," said Craig Macdonald, Covario's chief marketing officer and senior vice president for products. "Expressions of sentiment, on the other hand, appear to be influenced more by how well the money is used, not the amount."

Macdonald said the study was designed to determine how effective paid media investments are in shaping social media conversations on Twitter about leading brands. Top national and global advertisers, based on their 2009 (latest available) media budgets as reported in Ad Age, were ranked on the level of positive/negative buzz about their brands during the first seven weeks of 2011, using the Covario Social Media Insight™ software solution.

With respect to vertical industry segments, Covario found the highest expression of Twitter sentiment in the beverage category, which includes both alcoholic and non-alcoholic drinks. Using a -10 (most negative) to +10 (most positive) ranking methodology, the beverage industry garnered the best 3.26 score. Beverages were followed in sentiment rankings by the retail, high-tech, consumer electronics, and consumer packaged goods categories.

In terms of individual brands, Tweeters love Kohl's Department Store the most. It had a positive 9.2 score, followed by Berkshire Hathaway, Coca Cola, Hershey's Chocolate, Quest, and The Walt Disney Company. 

Macdonald believes positive buzz around a brand is driven more by the quality of a marketing campaign in terms of the creative look, feel and messaging, combined with how well the money is spent (i.e., the media plan).

"Money doesn't buy love," Macdonald said. "It's not all about the brute power of a large advertising budget. It takes creativity and relevance."

About Covario™

Covario, Inc. is among the nation's largest independent SEM (search engine marketing) and SEO (search engine optimization) solutions providers, offering SaaS-based software and digital agency services for paid and organic search management. Covario provides large global organizations with robust solutions for paid search advertising, organic search (SEO), social media and display advertising. Covario enables complex and distributed organizations to control their brand integrity; ensure budget transparency; and deliver quantifiable results across business units, distribution channels and languages. Headquartered in San Diego, the company's growing customer base includes some of the world's best known brands in technology, retail, ecommerce, financial services, consumer electronics, media, entertainment, publishing and consumer packaged goods. More information about Covario is available by calling 858.397.1500 or online at

Contact Information

  • Contact:
    Rick Clancy
    Sr. Director, Public Relations
    858-397-1500, ext. 1643