SOURCE: Crisis Prevention Institute

December 18, 2008 08:19 ET

CPI Launches Workplace Bullying Training Seminar

BROOKFIELD, WI--(Marketwire - December 18, 2008) - The Crisis Prevention Institute, Inc. (CPI) has recently launched an awareness training seminar aimed at combating bullying, incivility, and disruptive behaviors in the workplace. Workplace Bullying explores the effects of bullying at work and outlines steps organizations can take to help prevent and respond to these challenging behaviors.

The Joint Commission recently recognized the need to address bullying behavior and lateral violence among staff by introducing new standards for 2009. The suggested actions require accredited organizations to establish a code of conduct that emphasizes respect, to educate all staff on appropriate professional behavior, and to provide skill-based training for all leaders and managers.

CPI defines workplace bullying as behavior that involves persistent and ongoing acts of incivility toward an individual or group. The psychological damage inflicted by workplace bullies on their victims is devastating and costly. The Joint Commission stresses that intimidating and disruptive behavior can foster medical errors, contribute to poor patient satisfaction, and lead to higher staff turnover.

The overall goal of CPI's Workplace Bullying seminar is to raise awareness and influence workplace behavior related to building and maintaining respectful, service-oriented, and safe workplace practices. Participants receive a sample Workplace Bullying Prevention Policy that can be used as a template when developing the policies and procedures needed to meet the new Joint Commission requirements. For more information about how CPI's seminar aligns with the Joint Commission standards, please visit

The Crisis Prevention Institute is the world's leading training organization specializing in the safe management of disruptive and assaultive behavior. CPI's Nonviolent Crisis Intervention® training program and PrepareTraining® program focus on prevention and offer effective strategies for managing anxious, hostile, or violent behavior. Since 1980, more than 5.4 million professionals have participated in CPI training, and thousands of organizations worldwide have successfully implemented CPI's unique behavior management techniques.

Workplace Bullying is part of the CPI Matters at Work Series. The series addresses important issues that impact the safety and well-being of employees, visitors, guests, and coworkers in today's work environments.

For more information about CPI, its training programs, and its workplace violence prevention resources, please visit

Contact Information

  • For further information, contact:
    Robert D. Rettmann
    Research and Communications Services Coordinator
    Crisis Prevention Institute, Inc.